Have been paying my Chase credit card on time for over 3 years via ACH automatic payments where they pull the payment from my bank account. Switched banks from Wells Fargo to Chase Bank as they are new to California and I thought it would be nice to consolidate to one company.
Setup bill pay on chase (still wamu) account. They tried pulling from my old Wells account which was closed. Although payments were being sent via bill pay, they claim they got it late which I don't believe.
Charged me $100 dollar fee plus raised my interest rate to 29.99%! I have 780+ credit and have never been late with them ever. Considering I switch to their bank, I don't see why the credit card was not put into my account like Wells does it. This way they don't have the lame excuse of not getting their own bill pay on time.
Customer service was extreemly rude. This company is a joke considering they are ripping off their consumers and treating them poorly after receiving our tax bail out which I'm paying for through taxes as well. They should have never been bailed out to begin with.
I'll be paying off this credit card and closing it as well as my new bank account with them. With any look, I hope they go bankrupt like they did before with no bail out this time.
Beware. Chase will rip you off. Stay away from their credit cards (and anything to do with them) if you can. It's amazing what some companies will do when their desperate for money.