Submitted: Sunday, January 25, 2009
Posted: Sunday, January 25, 2009
Robert
Irvine
U.S.A.
IF everything is true what you are saying and Compass Bank will not help you you need to contact the Comptroller of the Currency(OCC). You can reach them at 1-800-613-6743.
But with that said there are some things that seem strange. First you posted this on a Sunday but kept referring to "yesterday" when the management was supposed to get back to you. I don't know of any VP's that work on weekends, so I figure you meant Friday.
Also, Debit Cards go through a lot of verifications, and it is rare for a debit card to be linked to the wrong checking account. Having 4 cards linked incorrectly seems almost impossible. As for your missing $1000, hopefully you have a receipt that shows you made the deposit. Because in order to help you I am sure that the OCC will want all the proof you have in your defense.