cross country bank
P.O. Box 310729
Bakersfield California
U.S.A.
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Cross Country Bank credit card fruad *Consumer Suggestion
1Author
0Consumer
0Employee/Owner
I recieved a credit card thru the mail from Cross Country Bank ..with phone activation number..I cut up the card..but later received a bill for annual fee..application fee, etc. Took 3 months to get credited and close the account which I hadn´t opened in the first place
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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1
AUTHOR: - ()
SUBMITTED: Sunday, January 13, 2002
POSTED: Monday, January 14, 2002
They filed the following rebuttal to the above Rip-Off Report:
Their email: 3335436@whatever.com
Their name: mandi
Their relationship to the company: Supporter
Rebuttal:
If they received a phone activation number, then they completed an application and were accepted. I would think the fees would not have been charged if they did not call and activate the account. They should call customer service and resolve the account. If they continue to let it go,fees such as late charges and possibly over the limits fees and any other fees will continue. The letters and calls will not go away. However
my experience with CCB is that they are really friendly and helpful, they just need to contact them!
#2
AUTHOR: - ()
SUBMITTED: Monday, January 14, 2002
POSTED: Monday, January 14, 2002
They filed the following rebuttal to the above Rip-Off Report:
Their email: 3335436@whatever.com
Their name: mandi
Their relationship to the company: Supporter
Rebuttal:
If they received a phone activation number, then they completed an application and were accepted.I would think the fees would not have been charged if they did not call and activate the account. They should call customer service and resolve the account. If they continue to let it go,fees such as late charges and possibly over the limits fees and any other fees will continue. The letters and calls will not go away. However
my experience with CCB is that they are really friendly and helpful, they just need to contact them!
