• Report: #4020

Complaint Review: cross country bank

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  • Submitted: Tuesday, December 12, 2000
  • Last Posting: Monday, January 14, 2002
  • Reported By: — Tempe Arizona
cross country bank
P.O. Box 310729 Bakersfield California U.S.A.
  • Phone:
  • Web:
  • Category: Banks

Cross Country Bank credit card fruad *Consumer Suggestion


1Author 0Consumer 0Employee/Owner

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I recieved a credit card thru the mail from Cross Country Bank ..with phone activation number..I cut up the card..but later received a bill for annual fee..application fee, etc. Took 3 months to get credited and close the account which I hadn´t opened in the first place

This report was posted on Ripoff Report on 12/12/2000 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/banks/cross-country-bank/cross-country-bank-credit-car-j77ba.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1

I would think the fees would not have been charged

AUTHOR: - ()

SUBMITTED: Sunday, January 13, 2002

They filed the following rebuttal to the above Rip-Off Report:

Their email: 3335436@whatever.com
Their name: mandi

Their relationship to the company: Supporter

Rebuttal:
If they received a phone activation number, then they completed an application and were accepted. I would think the fees would not have been charged if they did not call and activate the account. They should call customer service and resolve the account. If they continue to let it go,fees such as late charges and possibly over the limits fees and any other fees will continue. The letters and calls will not go away. However
my experience with CCB is that they are really friendly and helpful, they just need to contact them!
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#2

..they are really friendly and helpful, they just need to contact them!

AUTHOR: - ()

SUBMITTED: Monday, January 14, 2002

They filed the following rebuttal to the above Rip-Off Report:

Their email: 3335436@whatever.com
Their name: mandi

Their relationship to the company: Supporter

Rebuttal:
If they received a phone activation number, then they completed an application and were accepted.I would think the fees would not have been charged if they did not call and activate the account. They should call customer service and resolve the account. If they continue to let it go,fees such as late charges and possibly over the limits fees and any other fees will continue. The letters and calls will not go away. However
my experience with CCB is that they are really friendly and helpful, they just need to contact them!
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