Many months ago I, too, was taken advantage of by Fifth Third.. but I just dealt with it and moved on, forgetting about it until recently when the media began talking about all these overdraft fees..
Here's what happened to me:
I had a personal checking account that paid the usual kinds of bills everyone else has.. One week, I had a utility bill and a State Farm insurance bill coming out. So I deposited $500 in cash through the ATM at 2:30pm to cover both..
When the utility bill came out the next day, the bank said I didn't have enough money in the bank - but they paid it and charged like a $30 fee. (A familiar story these days)
I went in to the branch, WITH my deposit receipt from the ATM. The teller told me that I did not get the money in on time for it to be considered the previous day's business. I reminded her that the banking day changes at 3:00pm and my ATM receipt clearly says 2:30pm.. she said yes but deposits at their ATMs actually change business days at 2:00pm. Not 3:00pm.
Therefore since the cash deposit was not in "in time", when midnight struck they paid the utility, charged me the fee, then credited my $500 deposit - which covered the utility payment and the fee and had plenty of money left over.
Thieves, I thought. But what could I do? They said there were stickers posted on the ATM stating the 2pm rule (one day I need to check) so I just let them have their money and CLOSED the account ON THE SPOT. Ten minutes later, I leave the bank with the rest of my money that was in the account, head to State Farm and give them cash to head off the payment they were going to process. All was well and Fifth Third was out of the picture and I'd just move on.
About a week later I get a letter from Fifth Third saying I owe like $250 (I don't remember the exact amount). State Farm didn't stop the charge in time or something and they tried to process it.
Rather than Fifth Third reject the charge because the account was closed, they RE-OPENED MY BANK ACCOUNT, paid State Farm, and charged me another $30 (or so) fee!! And that if I didn't come sort this out immediately I'd be charged $8/day or something until I did.
So - I had to go BACK to Fifth Third, PAY THEM THE MONEY THEY GAVE STATE FARM, pay them their fee, and once again CLOSE MY BANK ACCOUNT. The thing that surprised me the most was the workers at Fifth Third - who are people (presumably) - actually responded to my questions as if this all made perfect sense to them. That this was what was easier for everyone. To re-open a bank account that had been closed was the right thing to do.
I'm not kidding about any of this.
Again, this was all months ago and I've long since moved on and Fifth Third made their sixty bucks or whatever it was.. But with all the news about this I figured I would share this story, for whatever it's worth.