greendot lost /stolen,customer service,expitited,account access Monrovia, California

i had thought i lost my greendot card, so i called to have it cancelled.
there was still money on account so they did close thee card and started a new one.

How ever there is still over 100 dollars on my account.
BUT account is frozen until i acticate new card
which is going to take 7-10 BUSINSS days to arrive

there is no option to expidite like they do when u get a brand new card.
and  I cannot get holkd of live person due to enen if i use my ssn it says this acount has a sevcurity loc on it and wont put me to a live person so i can try to get a tempory number i can use instantly so i can access my account and pay bills that need to be paid asap

CS sux at GD and when i get card finaly i may never deal with them exept to use money paks to load my other upside caRDS

I CANNOT EVEN ACCES MY ACCOUNT TO PAY BILLS THEY DID NOT EVEN GIVE ME A OPTION TO GET TEMP CARD.
WHAT A RIPPOFF.