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  • Report: #392284

Complaint Review: Key Bank

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  • Submitted: Tuesday, November 18, 2008
  • Last Posting: Wednesday, November 19, 2008
  • Reported By:Clifton Park New York
Key Bank
Crescent Road Clifton Park New York 12065 U.S.A.
  • Phone: 518-371-2180
  • Web:
  • Category: Banks

Key Bank I have overdraft protection yet still get charged Key Bank $38 overdraft fee Clifton Park New York


1Author 1Consumer 0Employee/Owner

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You would think when you have overdraft protection wih Key Bank you avoid the famous $ 38.00 overdraft charge ? Surprise, you don't.

I didn't even go into my overdraft protection available balance. I wrote checks and Key bank claims the funds were unavailable and charged me $ 38.00 a check ! 7 times !

I can't understand that because my overdraft protection would pay if the funds weren't available. They honored the checks, at $ 38.00 a pop. And didn't even go into my overdraft available line, they used my unavailable money to pay.

Even though you have an available balance with overdraft protection that covers checks if your own money isn't available yet, you still get hit with the $ 38.00 fee.

Hello, what is the overdraft protection for ?

Bottom line, if you have overdraft protection and bounce a check or have unavailable funds, you still get hit with their $ 38.00 a check fee. They hit me numerous times with this, all for unavailable money.

And by the way, Key Bank processes my mastercard and visa, and I still get hit !

Dave
Clifton Park, New York
U.S.A.

This report was posted on Ripoff Report on 11/18/2008 6:32:04 AM and is a permanent record located here: http://www.ripoffreport.com/banks/key-bank/key-bank-i-have-overdraft-prot-d5a8b.htm.

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#1 Consumer Comment

Overdraft Protection

AUTHOR: Ken - Randolph (U.S.A.)

Overdraft protection means that the bank won't return the check, they will pay it and allow you to be overdrawn. It does not excuse you from the overdraft fee, but does save you from th eembarrassment and fees you may incur from the payee of the check.

If you qualify, ask about an overdraft line of credit. If you have one of these, they pay the check out of the line, and all you pay is interest on the outstanding balance. This way, when you do the occasional overdraft and cover it promptly, you end up paying pocket change for the overdraft.
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