• Report: #548110

Complaint Review: MetLife Bank

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  • Submitted: Thursday, December 31, 2009
  • Posted: Thursday, December 31, 2009
  • Reported By: Todd — Houston Texas United States of America
MetLife Bank
Internet Internet United States of America

MetLife Bank Failed to send my money back, in a reasonable time, upon Certificate of Deposit maturity Internet


1Author 0Consumer 0Employee/Owner

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I had a certificate of deposit mature on December 24, 2009.  I called Metlife Bank on December 22, 2009, to ensure that my maturing CD funds would be sent back to me upon maturity.  I was told that the funds would be back in my account December 28, 2009.  This was a VERY large CD.

On December 30, still no money.  I called them.  I was told my request had not been processed (FYI - all these conversations were recorded by MetLife).  Why not?  No reason.  I was told I MAY get my money January 4, 2010, but there would be no guarantee!  I said this was not acceptable and unethical.  I was told I would get a call back in the next day to see "what could be done."

Next day, no call.  So I called.  Unbelievably, my request had still not been processed!!  That is, apparently, and acceptable excuse.  

I can send my money via ACH in one minute via the internet, but I may not get my money back, as agreed, for at least 11 days.  And, to further aggravate me, they said they may not pay interest, as they get a grace period!!

I do not know how to get my money back!!!

Can you imagine the grace period I would get for not paying my credit card on time?  Or mortgage?  DO NOT USE THIS BANK.

This report was posted on Ripoff Report on 12/31/2009 12:19:30 PM and is a permanent record located here: http://www.ripoffreport.com/banks/metlife-bank/metlife-bank-failed-to-send-m-65672.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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