• Report: #424420

Complaint Review: Money Gram

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  • Submitted: Sunday, February 15, 2009
  • Last Posting: Sunday, February 15, 2009
  • Reported By:Athens Tennessee
Money Gram
1550 Utica Ave S Minneapolis Minnesota U.S.A.
  • Phone: 800-666-3947
  • Web:
  • Category: Banks

Money Gram Money Order Rip Off "How They Can Legally Steal Your Money" Minneapolis Minnesota


1Author 1Consumer 0Employee/Owner

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I purchased a Money Gram Money Order for twenty dollars. I misplaced the money order then when I located it several months later I made it out to myself, signed it then cashed it through my local bank. Much to my surprize the money order was returned to my bank marked stopped payment. Note that I had never stopped payment nor reported the money order stolen.

After several failed attempts to reach Money Gram via phone I finally reached a representative for Money Gram who explained that after a period of time they loose their value if not cashed in.The representative stated that this was clearly stated in their service contract agreement on the back of the money order.Yes it is stated but certainly not clearly. Many individuals such as myself do not realize that there is a service contract on the back and that when you purchase the money order or sign it you are somehow agreeing to their service contract.

I feel this is deceptive. A contract should be clearly stated and the consumer informed of what they are agreeing to prior to purchase.When my bank ran the money order through a second time, only then did Money Gram make a partical payment. I ask the representative for Money Gram why they did not make the partical payment the first time my bank ran the money order through and they could not explain.I was charged a twenty dollar bank fee for return check because they refused to pay the first time.Most lawfirms would not file suit over such a small amount.

It is just not cost effective, however if several individuals who have had the same experience were to file a class action law suit then these companies could be forced to change their business habits.Consumers have a right to be informed when they are entering into any contract or agreement. The retailer should also have to inform the consumer or be held accountable as well the company.Decptive it what Money Gram money order service contract is.

T dawn
Athens, Tennessee
U.S.A.

This report was posted on Ripoff Report on 2/15/2009 4:16:56 PM and is a permanent record located here: http://www.ripoffreport.com/banks/money-gram/money-gram-money-order-rip-off-db3cc.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner
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#1 Consumer Comment

Seriously...

AUTHOR: Robert - Irvine (U.S.A.)

You say that you misplaced the money order for months. When you misplaced it why didn't you go back to them and try to get your money back? It didn't seem that it meant that much to you.

You then admit that the notice is on the back of the Money Order. Yet this is not good enough for you. You want someone to hand-hold you thorough buying a Money Order, and tell you exactly all of the terms for the Money Order. How in this many months can you say that they didn't tell you this. Do you remember every conversation you ever had? But they do have your signature that states you agreed to it.

Sorry, but this sounds like a good lesson in life for you. That you should never sign anything that you don't understand. If you don't understand something ask before you do. But if you really do think you have a suit, file your own small claims case. The cost of filing is very inexpensive, you don't need a lawyer and if you prevail they must pay your court costs.
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