• Report: #657557

Complaint Review: NAVY FEDERAL CREDIT UNION

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  • Submitted: Tuesday, November 02, 2010
  • Last Posting: Tuesday, November 02, 2010
  • Reported By: Marlon — moreno valley California U.S.A.
NAVY FEDERAL CREDIT UNION
39826 Winchester Road Temecula California 92591 United States of America

NAVY FEDERAL CREDIT UNION Cannot do Accounting they messed up my account then want to blame my spouse that he said! Temecula, California

*Consumer Comment: Wait a minute..


1Author 1Consumer 0Employee/Owner

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Navy Federal Credit Union reported my on numerous occations for being 30 days late on each loan account. This information is false, and the company is in direct violation of the Fair Credit Reporting Act and also Accounting errors on all my accounts. I deposited ATM transaction at North Temecula California it turned out to be a disaster where 2 individuals cannot follow aimple tasking to credit 4 accounts to 4 payments account.They posted a one time transaction to one account, thats why I posted instructions but they failed! After I logged on to checked my account to see if my transactions were posted caught me by surprise I saw my account went from a positive status to few hundreds in the Negetive. I called up the Temecula I requested to reverse all transactions back to my account so that I can manually distribute the wages to my account in a positive status.They said my spouse said so do this when truth and in fact they NFCU is blaming others when poor planning on there part does not consitute and emergency on my part as to input more cash to make my account positive NO they messed up they need to fix this mess bottomline.As up today when both supervisor and employee said the funds will be back in my account 11/01/2010 @**********, then the nex day 11/02/2010 no postings.There is still no reversals posted to my account to fix there error they are a straight ripp off.A mc Donalds employee can balance there accounts correctly but these two NFCU individuals bottomline they messed up its going to be known and going to be posted! They need to eliminate future problems by knowing there jobs but they dont! Shame of hall on these two workers.

This report was posted on Ripoff Report on 11/2/2010 6:52:47 AM and is a permanent record located here: http://www.ripoffreport.com/banks/navy-federal-credit/navy-federal-credit-union-can-2bd62.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Wait a minute..

AUTHOR: Robert - Irvine (U.S.A.)

There is something a bit confusing here. Based on what you wrote here you made ONE ATM deposit and some how left instructions for them to manually dispurse that single deposit into 4 separate payments.

Some questions come up from this. Was the account you made a deposit into the same one they posted the one-time payment? What type of accounts were these 4 accounts?  Were they all NFCU accounts?  Then why in the world would you do something like this at an ATM, instead of spending the extra few minutes to post a payment to each account on it's own.


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