• Report: #178387

Complaint Review: NetBank

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  • Submitted: Monday, February 27, 2006
  • Posted: Monday, February 27, 2006
  • Reported By: — New Milford Connecticut
NetBank
Royal Centre Three, Suite 100, 11745 Great Oaks Way Alpharetta Georgia 30022 U.S.A.
  • Phone: 888-256-6932
  • Web:
  • Category: Banks

NetBank ripoff Quickpost can't get it right Alpharetta Georgia


1Author 0Consumer 0Employee/Owner

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I sent a Quickpost deposit to NetBank using their Quickpost option. That is, I went to the local UPS Store and sent the deposit for no charge through their overnight system. I sent the deposit on Tuesday, and a "Baily" signed for on Wednesday morning.

I called them Friday and their "24 hour" customer service told me it was after 5 so they couldn't do anything about it. I called on Saturday, and the Quickpost department was closed for the weekend. I then called them today about 5 times and still nothing.

Someone gave me a phone number to QuickPost (1-866-767-8123). I called that number about 10 times. It answers as quickpost, but every option just brings you to a voicemail. Nobody ever returns the calls.

So now the service they call "Quick" post is on its 6th day, 5 of which it has had my money it their hands, and no funds are available in my account.

This is not the first time I have had to deal with NetBank's shortcomings. In fact, it is the 4th. I will be moving my account as soon as I can, and I will update this site with the results as soon as I know what happens.

Cliff
New Milford, Connecticut
U.S.A.

This report was posted on Ripoff Report on 2/27/2006 2:31:37 PM and is a permanent record located here: http://www.ripoffreport.com/banks/netbank/netbank-ripoff-quickpost-can-t-j4fa4.htm.

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