I had a similar situation recently, ronnie g. I mistakenly scheduled my mortgage to be paid a day before my paycheck deposited into my account. Old National sent the payment and overdrew my account. I figured, "what the heck, my fault" and was willing to eat the overdraft fee. After some payroll snafu and a lot of other mitigating factors, I asked for a refund of the NSF fees. The manager reversed the fees for me, for which I was greatful. I did ask about the online banking sending out payments when the balance of the account is less than the payment amount. I was told that it was my reponsibility to insure the funds were available for a bill paid through online banking. Long and short, if the payment is scheduled, regardless of your balance, Old National will send the payment. If there are ten payments scheduled and you have no money, they will still send the payments and charge you NSF fees. If the amounts of your overdrafts are too high, the bank will charge you the NSF fees, cancel the payment to the debtor, and likely charge you a fee for cancelling the payment. Not to mention the charges you will receive from the debtor for cancelling the payment. I called the 800 number when the payment was processing because I knew the payment wouldn't clear without causing me to be in the red and they said they couldn't stop the payment. However, when the mortgage processed (posted) the bank called me and said they were thinking of reversing the mortgage payment because i was so far overdrawn. This didn't make sense to me because they said they couldn't reverse it prior to the NSF fees.
This week, my truck payment was sent to the biller earlier than usual (because of the MLK holiday). I didn't have the money to cover it when it started processing, Friday the 16th. I went to the bank on Saturday the 17th and deposited a check that would cover the truck payment. Well, because of MLK day, the bank is holding onto my money until the 20th and the truck payment is scheduled to come out on the 19th. I am probably looking at more NSF fees. I called them again and they put it back on me. I had some 20year old girl telling me how to manage my money. I asked her the same question, "Why does Old National Online Banking send money for bills when there isn't money in the account?" She told me they do that a service for the customer because some people would rather pay the $35.00 NSF fee than have their payment show up late. This is stupid. Changing Banks this week! I called a new bank, Star Financial, and they set me up with a great interest bearing account with no fees. I asked them about online banking. They said if there isn't enough money in the account, they don't pay the bill. Hmmmmmm, great idea, wish I had thought of that.