• Report: #454432

Complaint Review: Telecheck

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  • Submitted: Friday, May 22, 2009
  • Last Posting: Friday, May 22, 2009
  • Reported By:Saratoga Springs New York
Telecheck
5251 Westheimer Houston Texas 77056 U.S.A.
  • Phone: 800-627-0711
  • Web:
  • Category: Banks

Telecheck Rip-off Report Houston Texas


1Author 1Consumer 0Employee/Owner

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I wrote a check and it was declined. When I called telecheck, the recording told me I had two checks for $17.63 written on 12/16/02 (they were identical), that were returned. After they gave me two different numbers to call, they finally told me that I had one check on their record. I told them that it was impossible and asked where the check was written. They told me the store, which I knew I did not shop at. I also asked them why there was two checks indicated, they said that there was only one.

However, the recording is stating that there are two checks. When they asked me what bank I had, they told me the check was written from a bank I had never heard of. They told me to "just pay it" and when I refused and explained that they were hurting my check writing, they told me "no, you are by writing bad checks". I then asked for a copy of this check and they told me to write a letter and fax it to them requesting a copy of the check. They told me it would take 7-10 days.

A month later I called them and they told me they were still "requesting" the check. They said it was up to the "company" to get it to me, and they should be getting it to me "anyday now". Three weeks after that I called again, and got the same answer. Two weeks again, same answer. To this day, I still have not seen a copy of this check, but still cannot write a check. It soulds to me like this company does these things on purpose to make people pay for things, just to fix the problem.

Melody
Saratoga Springs, New York
U.S.A.

This report was posted on Ripoff Report on 5/22/2009 11:05:22 AM and is a permanent record located here: http://www.ripoffreport.com/banks/telecheck/telecheck-rip-off-report-houst-7ba49.htm.

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#1 Consumer Comment

Suggestion...

AUTHOR: Robert - Irvine (U.S.A.)

Telecheck is considered a Credit Reporting Agency and must abide by the Fair Credit Reporting Act(FCRA). Just like the main 3(Equifax, TransUnion, Experian) you are entitled to a free copy of your report once per year. You can do this by calling them at 1-800-TELECHECK. You can also do this on-line by going to www.telecheck.com and selecting Consumer Information, then Request your Telecheck report. If this has been within the last 60 days you are also entitled to one that does not go against your annual report.

You can then dispute any information on your report. If they are unable to verify the information within 30 days(45 if you are using your annual report), they MUST remove it. They have a dispute form on this site you can also print and mail in. The key is to keep a paper trail. So when you send it, send it by Certified Mail with Return Receipt. So you not only have proof that you sent it, but that they received it(and when).
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