Us Bank And I Card Services ripoff Dublin Ohio

To bring you up to date just got a letter from my bank.
It stated ( US Ban did not identify an error or fraud).

He told me that you guys gave out bad advice. That their is nothing they can do to get my money back. I told him I couldn't believe they would allow someone to steal money from you. The credit card could have been stolen for all I knew. He told me I would have to take this to small claims. In the meanwhile, I am getting charged for all these days that I waiting for them to help me.

I will get this straighten out somehow. If you read this and know a way to help me please do. I have never been so upset at this gentlement. He told me you guys gave out bad advice. And they can't help me. They are a rip off as well. I have banked with them for 2 years now. And haven't had that much problems keeping a good balance and staying in good standings with them. And this is the service they give me>

Please help me with anything you can. Thank you.

Sincerely,

Janelle
Dublin, Ohio
U.S.A.