• Report: #492666

Complaint Review: Wachovia Bank

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  • Submitted: Thursday, September 10, 2009
  • Last Posting: Friday, September 11, 2009
  • Reported By: Aldo — Union City New Jersey USA
Wachovia Bank
union city New Jersey 07087 United States of America
  • Phone:
  • Web:
  • Category: Banks

Wachovia Bank wells fargo wacko banks sucks Withdraw cash today, Wacko takes it out 15 days later. WTF union city, New Jersey


1Author 0Consumer 0Employee/Owner

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So i am another middle class student who has been screwed $600. I withdrew 600 in cash from the window teller one day and they did not deduct it from my account until 15 days later. Well, during those 15 days, rent and other bills were paid for leaving me with well under $600 in my account. Finally, 15 days later, they now post the $600 that i withdrew 15 days ago, BOOM. 
They claim that there was an error on the withdraw sheet, but the teller gave me my cash. Two weeks later, they "find the error" and deduct it because they forgot to do it last time. Now i'm the hole tremendously because a cash withdraw was not deducted the same day, but 15 days later. I'm HUNGRY!!


This report was posted on Ripoff Report on 9/10/2009 9:18:38 AM and is a permanent record located here: http://www.ripoffreport.com/banks/wachovia-bank/wachovia-bank-wells-fargo-wac-4b74f.htm.

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#1

Ok so....

AUTHOR: sylver8248 - murfreesboro (U.S.A.)

Why does it matter when the money is taken out.  You wrote out the deduction from your balance in your check register, right?
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#2

really I do not understand..

AUTHOR: Ronny g - North hollywood (U.S.A.)

Did you forget you took out the $600.00? Usually I side against the banks..especially Wachovia..but in this case it seems that although the bank did take an obscene amount of time to post the withdrawal, it is not their fault you forgot or didn't keep track of it.

If i have learned anything about banks..it is do not depend on them to keep accurate statements of your account balance..it is in their best interest that you mess up and overdraw..so they will do everything in their power to encourage this..you really need to be the one responsible for stuff like this. The bank in this case did not tkae any money from you...just an error in your withdraw sheet..so what is the rip off?

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#3

Why so many rip off reports about banks?

AUTHOR: Inspector - Tobyhanna (U.S.A.)

Because so many are relying on the on-line banking balances to juggle their finances.  If I go into my bank and ask for the balance, then inquire from the ATM, then check my balance on-line, I get three different amounts. 

Most people complaining must be relying on one of these methods to balance their account.  Big mistake!  Use a register, you can even do it on the computer if you are of that generation that forgot how to use a tablet and a pencil.  I am not crazy about banks either but, come on people, it is not the banks fault because you don't know how to do simple math.


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#4

Inspector..I agree with you..to a point...

AUTHOR: Ronny g - North hollywood (U.S.A.)

I agree that keeping a register is far more accurate then depending on the online statement to be accurate. Why there are so many discrepancies is beyond me..but judging by the billions of dollars (over 38 billion in 09) the some banks have made off OD fees..it does appear to be in their best interest for customers to overdraft..hence it makes business sense for to them to encourage it..which they do at every turn, undeniable.

But there are cases where a register would not help prevent the overdraft. and as well if overdrafts were not to be expected..what is the point to the "service" the banks offer called "overdraft protection". For example a customer may intentionally overdraft for an emergency use and expect a fee that the bank will charge in return for covering the overdraft. Where the trouble starts is that many consumers are unaware that even though previous transactions that cleared..and had the funds available at the time of the transaction..will be manipulated and re- sequenced which causes an abundance of fees..so in that case it had nothing to do with a register.

Granted, the customer willingly and knowingly overdrafted..but it is not a crime..and the banks offer the service of OD protection. So yes agreed the responsibility is shared by the customer for overdrafting..and the bank for charging additional fees for previously funded transactions.

A few possible ways to overdraft that a register may not help...

Intentional short-term loan - The account holder finds themselves short of money and knowingly makes an insufficient-funds debit. They accept the associated fees and cover the overdraft with their next deposit.

Temporary Deposit Hold - A deposit made to the account can be placed on hold by the bank. This may be due to Regulation CC (which governs the placement of holds on deposited checks) or due to individual bank policies. The funds may not be immediately available and lead to overdraft fees.

Unexpected electronic withdrawals - At some point in the past the account holder may have authorized electronic withdrawals by a business. This could occur in good faith of both parties if the electronic withdrawal in question is made legally possible by terms of the contract, such as the initiation of a recurring service following a free trial period. The debit could also have been made as a result of a wage garnishment, an offset claim for a taxing agency or a credit account or overdraft with another account with the same bank, or a direct-deposit chargeback in order to recover an overpayment

Merchant error - A merchant may improperly debit a customer's account due to human error. For example, a customer may authorize a $5.00 purchase which may post to the account for $500.00.

Chargeback to merchant - A merchant account could receive a chargeback because of making an improper credit or debit card charge to a customer or a customer making an unauthorized credit or debit card charge to someone else's account in order to "pay" for goods or services from the merchant. It is possible for the chargeback and associated fee to cause an overdraft or leave insufficient funds to cover a subsequent withdrawal or debit from the merchant's account that received the chargeback.

Bank fees - The bank charges a fee unexpected to the account holder, leaving insufficient funds for a subsequent debit from the same account

Returned check deposit - The account holder deposits a check or money order and the deposited item is returned due to non-sufficient funds, a closed account, or being discovered to be counterfeit, stolen, altered, or forged. As a result of the check chargeback and associated fee, an overdraft results or a subsequent debit which was reliant on such funds causes one.

Bank Error - A check debit may post for an improper amount due to human or computer error, so an amount much larger than the maker intended may be removed from the account.

Victimization - The account may have been a target of identity theft.

Intraday overdraft - A debit occurs in the customer’s account resulting in an overdraft which is then covered by a credit that posts to the account during the same business day. Whether this actually results in overdraft fees depends on the deposit-account holder agreement of the particular bank

Now granted, errors and victimization will be disputed..and the funds will usually be returned (in time, could be a long time), but because either of those could cause a single overdraft, and the register would have been no help..the "re-sequencing" could cause an avalanche of fees for previous transactions and wipe the customer out of funds until said dispute is settled. If not for the re-sequencing causing so many ADDITIONAL fees for transactions that did have funds at the time of transaction..the financial setback caused by the single overdraft would be minimal (under 38 dollars typically). But instead the bank will take hundreds of dollars (which was done to me once due to a defective ATM) and can cause some serious hardships.


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