Okay the "scam" as you call it is when people spend more money than they have available and are upset that they got caught and hit with overdraft fees. Even though your report is lacking details, just on what you have posted I would bet that this is your case as well.
Because as much as people want to blame the "evil" bank, unless it was an error they don't just take money out of an account. And if you read through the other 800 reports you said you found, the error almost without exception was when the account holder failed to show proper account management, and not the bank making an error.
You state you have not used your card in "weeks". Yet you also didn't make a purchase without "first calling and checking my balance on the phone and then online". When you did that you said that the information "doesn't always match up". Match up with what? How about your register, as Phone and On-Line banking is a snapshot of your account at the time you check. If you write down transactions in a register when you make them that is the best way to know your balance. Not only that, but that will take a lot less time than you checking by phone and on-line EVERY time before you make a purchase.