WELLS FARGO BANK Skimming Fraud to my ATM card. Wells Fargo will not refund money stolen. Charlotte, North Carolina

What was the result of the police investigation? Banks will usually work with the police on cases like this. What proof do they have that it was not you? Maybe pictures of the person doing the transaction?

The fact that you were in another city at the time is totally irrelevant. You could've just as easily given your card to a buddy of yours, along with your PIN number, and the two of you could have planned to make it look like someone ripped you off when they really didn't so you could get some free cash from the bank. Oldest scam in the book.

It just doesn't follow to me that anyone looking to scam their bank for a lousy $500 would bother doing a report here afterward were the scam not to work.

It's a fact that ATMs are being skimmed by very clever thieves who manage to insert skimming devices inside the card slots, or from within ATMs/Gas pumps they break into.

I see no reason to accuse the poster of fraud.

After I made the police report I follow up and contacted the detective in charge of my case of Identity Theft. I asked him about photos been taken during the illegal transactions and he explained that would be very difficult to prove, because the gas station ATM the skimmers use the owners usually do not keep photos for long in their archive. I can also tell the detective doesn't seem too eager to solve my case but he did listen to me. But one thing for sure after I showed him all my information about where I was, transaction on my card in another county and names with telephones numbers of everyone traveling with me at all times this last Labor Day Weekend, he is pretty much convince the type of Identity Theft is SKIMMING. Wells Fargo claims that I drove 645 miles back to LA made the transactions myself and then drove back 645 miles to return to be with my friends. I tried to explain that it doesn't add up me buying roundtrip airlines tickets for my wife and I and then pay for gas to drive around 1200 +- miles to then steal myself $500???
I am still a Wells Fargo customer. I have been with them for about 30 years. We have worked together before in some loans and they are all up to date. My wife also has a Wells Fargo accounts. I asked the representative to look at my accounts and to see none of them are delinquent and to see that I am not strap for cash. The Wells Fargo representative would not accept any of my explanation or information I faxed to her. Also I asked twice for a manager or supervisor I never got a called back.
All I am trying to do here is to share my experience I had with the representative of Wells Fargo. The more we talk and become aware of this thief the harder it would be for them to pull this of. All account holders should take a look at the policies regarding skimming in your account and at the same time asking what is Wells Fargo doing regarding Skimming and Identity Theft.  Wells Fargo is very aware of all this Skimming and Scams out there and their policies help them and the thief not the account holders.

Wells Fargo did the same thing to me.  I am unfornately, hiring an attorney due to the large dollar amount.