• Report: #448036

Complaint Review: Aaron's Rent To Own

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  • Submitted: Friday, May 01, 2009
  • Last Posting: Sunday, May 31, 2009
  • Reported By:Missoula Montana
Aaron's Rent To Own
3100 Brooks Missoula Montana 59801 U.S.A.

Aaron's Rent To Own I feel that Aaron's Rent to Own abuses not only the customer but the employee. They threaten their employees into doing sometimes illegal acts to gain access to homes which makes enemies of their customers. I refuse to give them any more payments based on the fact that they refused to fix the merchandise when requested 11 times 5 of which were in writing. They also claim that i owe 9 payments I Missoula Montana


1Author 3Consumer 0Employee/Owner

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This company abuses both their employees and their clientele. I have requested several times that they fix my merchandise (6 verbally, and 7 in writing) and was told that they would not. They also claim i owe them 14 more installments when by my records they are only owed 5. They constantly harass my roommates and have filled my voice mailbox with messages. i have tried working with them up until this point and I am ready to refuse further payments to them. They threatened one of their employees with his job if he did not gain access to my house to retrieve the merchandise WHICH IS PAID UP UNTIL NEXT MONTH placing his life in danger from my roommates not to mention purpetrating an illegal act. These people are not ethical nor moral. Do not buy from them!!! Do not rent from them!! Have nothing to do with them!! They have caused nothing but problems and have even harassed our children.

A
Missoula, Montana
U.S.A.

This report was posted on Ripoff Report on 5/1/2009 10:55:47 AM and is a permanent record located here: http://www.ripoffreport.com/bbb-better-business-bureau/aaron-s-rent-to-own/aaron-s-rent-to-own-i-feel-tha-dd7yf.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

RENT

AUTHOR: Ashley - Springfield (U.S.A.)

You do realize that you are RENTING this property from them. It is THEIR property and if they decide they want it back they can take it back. I"m sure there is a clause in your rental agreement about this.

Whatever you have from them is not yours until paid off.
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#2 Consumer Suggestion

Rent to Own

AUTHOR: Leann - Springfield (U.S.A.)

The only reason Aaron's would be harrassing you or wanting your merchandise back is that you haven't been making the payments. I find it odd that if you were paid up that they would be demanding their merchandise back. That isn't how it works. As for the repairs you claim you aren't getting....this goes back to not making your payments on time. My suggestion is to make your payments on time!!
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#3 Consumer Comment

simple

AUTHOR: Noxiouscaitsith - Asd (U.S.A.)

there shouldn't be a problem if you are keeping record of each payment you make. don't they give you receipts?
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