Report: #446827

Complaint Review: Caplan Duval

Submitted: Monday, April 27, 2009
Posted: Monday, April 27, 2009
Reported By: — Burlington Ontario

Caplan Duval

caplanduval.com Montreal Quebec Canada

Phone:
Web:
Category: BBB Better Business Bureau

Caplan Duval Damaged Item returned and no credit or replacement and NO RESPONSE FROM COMPANY Montreal Quebec

1Author 0Consumer 0Employee/Owner

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I ordered a china teapot at a cost of $473.00. It arrived broken. I immediately called the store and was told to send the item back.

Since that time, I have contacted the store through email and phone approximately twice a month - for a total 0f 14 months. I have been told that Jeff is the only one that can resolve this issue - and he has not responded in any way.

I have noticed many complaints from this company on this site. It would be advisable for no customer to deal with this company.

Primount
Burlington, Ontario
Canada

This report was posted on Ripoff Report on 4/27/2009 11:02:20 AM and is a permanent record located here: http://www.ripoffreport.com/bbb-better-business-bureau/caplan-duval/caplan-duval-damaged-item-retu-dzddd.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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