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  • Report: #463610

Report: Charter Communications In Oscoda Mi

Reported By: (Oscoda Michigan)

Charter Communications In Oscoda Mi They keep shutting me off through their office and at my home (pole) i pay them on time every month and get shut off four times a week, i have a payment for last month that they see but have not applied? they charge me for movies i do not rent and I am sick and tired of it! I hate them, Money is tight anyhow but they get paid and they keep ripping me off and they have no local number Ausable Michigan

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Charter Communications In Oscoda Mi

US 23
Ausable Michigan 48750
U.S.A.
Phone:  
Web Address:  

Category: BBB Better Business Bureau


Submitted: Monday, June 22, 2009

Last posting: Tuesday, June 23, 2009
I am being shut off four times a freakin week, I pay them on time every month, they charge me for movies i do not watch, they promised a plan and cut it short, my last month payment i made, they say they see it there but have not applied it and therefore i am past due they say< they rip us off constantly, we pay them 130 dollars every month. you only have that stupid 800 number to call and every agent tells u something different! That is if they even speak english and u can even understand them!! I hate them I want to be compensated for my troubles every week!

Danielle
Oscoda, Michigan
U.S.A.



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1Author 0Consumer 1Employee
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Employee Offer of Assistance

Umatter2charter - Town And Country (U.S.A.)

POSTED: Tuesday, June 23, 2009
Hello Danielle,

My name is Josh Chapman, and I am a Communications Specialist with Charter Communications. I apologize for the difficulties you have been experiencing while attempting to resolve the billing problems. I would be happy to work with you to address all of your concerns.

Please e-mail me the Name, Address, and Phone Number on your account, as well as any additional information to umatter2charter@chartercom.com with my name, Josh, in the subject line.

I look forward to resolving these problems for you. Josh

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