Clearwire Modem return ripoff Henderson Nevada

I returned the modem to the Nevada return address listed above in a United States Post Office Priority Mail box. I did not use a delivery confirmation service. I should have. I did not use the Clearwire UPS return label with handy tracking number. I should have done that. I had hoped the package would get to NV sooner via USPS to avoid a charge for November service. I called Clearwire billing when I saw the charge for December 2008 and was told that the modem had not been received. Readers take heed. Use their UPS return label and get a delivery confirmation. Clearwire has charged me for two months service, they know that the modem has not been on since November 7, 2008, when I mailed it to the return address and they want $200 for the modem. Clearwire (mobile dialup) is going down the tubes and it is customer ripoff time, after having been with them for four years too!

Charles
Jacksonville, Florida
U.S.A.