Ok according to YOUR post, YOU submitted the wrong information to Money Gram right? YOU didn't review your contract when the payment discrepency was discussed right (if you would have and if it in fact DID say the payment was $200 YOU should have handled it then and there? YOU are to have full coverage insurance on a financed vehicle, which would cover your rental car right? If your policy DOES NOT include rental car coverage, your anger should be focused on YOUR AGENT for not offering that to you or be upset at YOURSELF for not asking. They ARE honoring the warranty correct? Did YOU take the vehicle to a personal mechanic for a complete inspection during your test drive? Did YOU ask for a FREE CarFax?
Seems to me the only case you have here is YOUR lack of preparation and understanding of what it means to finance a used vehicle in which you can't burden the courts with such a rediculous claim.
I will say that the rude treatment is COMPLETELY unwarranted, and if you were told that your vehicle would be there in the A.M. then that's what should have happened. I will take your side on that aspect, but your claims are not valid and would not be heard in a court of law.
You do have the right to report the rude treatment to the Federal Trade Commission ftc.com, The Attorney General.com, and the BBB.com, however in the State of Ohio, it's more likely than not that you signed an arbitration agreement saying you wouldn't file a law suit for any reason rather, settle your dispute(s) with an arbitrating liason. Finally, all CNAC's and JD Byriders are members of the BBB; a complaint filed with the BBB would all most always be settled by an arbitrator and would never go to court. I would do what ever possible to make sure you or anyone else is treated like that by this person by contacting the corporate store in Carmel, Indiana.
It's true that most CNAC's and JD Byriders are individually owned AND are 1st party collectors which makes them null and void from honoring The Fair Debt Collections Practice Act, they MUST maintain a level of professionalism set forth by corporate standards. These standards DO NOT include rude treatment of hard working, paying customers. If you call them, THEY WILL LISTEN TO YOUR CLAIMS AND IT WILL BE ADDRESSED I SWEAR TO IT!!!!
I was an employee at CNAC for 10 years, until May of this year, and would still be with them if the owner didn't sell the dealership (I started at the Canton Ohio location, I am now in Mesa Arizona), no new sales means no new loans which means once all the loans were paid off I didn't have a job.
I stand by CNAC 100% and they really DO mean well. If you follow the loan program, however difficult it may be, your credit WILL improve. In a simple interest loan, such as yours, a trick that many don't know is quite simple....let's say your payments were $152.50 bi-weekly....make payments of $160 or better yet $165, I swear you will cut the amount of interest you pay over the course of your loan by approximately $500 - $1800, ultimately shaving 3 - 9 months off of your maturity date...YOU WILL PAY IT OFF THAT MUCH EARLIER.
If you get a bonus at work, take in $20...if you get $50 for your birthday, take in $5 of it, if you hit it big on a lottery ticket, take in .05% of it. I know times are tough and the extra few bucks are hard to come by, but I have been very fair, open and honest with you thus far, so I wouldn't steer you wrong now. TRUST ME THIS WORKS.
Try it for 60 days, keeping track of the amount of interest you pay with each payment (this information will be on your receipts) and if, after 60 days, you DON'T see a difference (in your favor) let me know and I will send you the money (out of my own pocket) that you paid over and above your set payment amount. I would put that bet in writing.