I purchased the order packet for a customized portrait in November 2008.
In February,2009 I was contacted with a request for an addtional $45 for the stretching of the canvas which would finish my order.
After not receiving any further notification on my order I called in April,2009 and spoke with a representative who said due to the uprecedented number of orders it would be another 12 -16 weeks.
As I was preparing to call and cancel my order today,July 28,2008 I have discovered that the company is no longer in business,nor, from the angry repsonses on line,responding to any correspondence.
I did not find this company through HSN but through a catalog,which I plan to inform immediately about the fraud.
Maxecat
Mt. Sterling, Kentucky
U.S.A.