Farrell Hair Replacement RIP OFF COMPANY DOESNT STAND BEHIND PRODUCT TERRIBLE CUSTOMER SERVICE Los Angeles California

I met with Farrell himself at the La Salon, he convinced me that by buying his hair units I would be very happy and satisified and that they would last approx 4-5yrs. He made it sound like I wouldnt need very much maintenance at all and that I could easily take them off and on. They were very expensive. My first appt was a disaster I should have known then. My hairdressor couldnt speak great English and they were horribly short staffed so she was under great stress to finish me quickly which made me stressed. She had to cut both units in and also show me how to apply the unit for the next time which she never did. She didnt do a good job ,not experienced,and mind you this is your hair we are talking about, you have to go home with it attached to your head.

I knew from the beginning that the front bang area was very scarce and that my scalp showed more than it should, it was almost a blonde streak. I had to go home like that and when I called and told them I needed more hair in frt they said to send it in. Well I never took off hair before so it was very stressful for me and even after watching video It still didnt show you everything you needed to know, I was on the phone with them for a hour. Well they replaced that hair and then when they finally did send it back which was 3wks later I was to send in the other unit for the same thing. Mind you each time I have to have someone cut it in. By the time I sent the other one in they wouldnt give me the hair add for free instead they charged me 350.00 without my knowing about it just because I had my card on file with them when I called them up furious they said their wasnt anything they could do and that I was over the time limit even though I had never wore the hair piece. I tried calling Farrell many, many times he wouldnt take my call then I emailed him and he never responded!!!! Needless to say Im out lots of money unsatisifed and hate my looks. If anyone feels like fighting them pls respond, I would luv to get my money back.

Savannah
santee, California
U.S.A.