• Report: #294057

Complaint Review: Hands N Paws (Sophistication Alley Ltd)

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  • Submitted: Sunday, December 23, 2007
  • Posted: Sunday, December 23, 2007
  • Reported By: — Schererville Indiana
Hands N Paws (Sophistication Alley Ltd)
www.handsnpaws.com Internet U.S.A.

Hands N Paws (Sophistication Alley Ltd) No customer service, No order processing without harrassing them to do so! Internet Internet


1Author 0Consumer 0Employee/Owner

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This is without a doubt the WORST internet-based "company" I have ever dealt with! I placed an order ($160) on 11/26/07, and after several attempts at contacting them, they claim to have shipped my package out on 12/15/07. it is now 12/23/07 and I still haven't received it.

When checking my order status on their site, it said it was "processed", but I never received a confirmation email, nor did I receive any kind of shipping confirmation. After several unanswered emails, I sent one final email stating that I wanted my order canceled and I would have my credit card company cancel the charges. OF course, I received a shipping confirmation the next day.

Absoutely stay away from these people! I would highly recommend shopping elsewhere. I intend to use other, more reputable retailers....and I'm completely willing to pay more for "real" customer service. I also plan on filing a report with BBB.

Lisa
Schererville, Indiana
U.S.A.

This report was posted on Ripoff Report on 12/23/2007 2:19:48 PM and is a permanent record located here: http://www.ripoffreport.com/bbb-better-business-bureau/hands-n-paws-sophist/hands-n-paws-sophistication-a-4ac4j.htm.

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