• Report: #256072

Complaint Review: Onrebate.com

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  • Submitted: Thursday, June 21, 2007
  • Last Posting: Tuesday, August 14, 2007
  • Reported By:Raleigh North Carolina
Onrebate.com
120 East Palmetto Park Rd 3rd Floor Boca Raton Florida 33432 U.S.A.

Onrebate.com Dishonest and incompetent rebate processing Ripoff Boca Raton Florida


1Author 0Consumer 2Employee/Owner

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I sent in and received acceptance of a $100 rebate to Rebate.com in July 2006 on a computer purchased from Tiger Direct. Since October of 2006 I have been making inquiries to onrebate.com as to where the rebate is. In total since then I have called in to their customer "no service" 19 times. They have told me on 6 different occasions the check has been sent....all with different dates.

In May I found out from Micky Thomas (supervisor) that this is not true and that it has never been sent. I have talked to her twice now and she has promised to fix and call me back on two different occasions now since May 16/07. Nothing has happened.

The routine is ...call in...get told a story...wait 2 or 3 weeks for results...call in again when nothing happens and start over.

I can not imagine a more dishonest or incompetent company. It is obvious to me they have no intention of paying. My one year anniversary of starting this process is just a month away. I want the $100 they owe me.

Wayne
Raleigh, North Carolina
U.S.A.

This report was posted on Ripoff Report on 6/21/2007 5:31:55 PM and is a permanent record located here: http://www.ripoffreport.com/bbb-better-business-bureau/onrebate-com/onrebate-com-dishonest-and-inc-2z4aa.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 Employee

rebate assitance

AUTHOR: Pedro - Miami (U.S.A.)

We apologized for any frustration cause during the rebate process.To further assist please contact me Pedro at 1-866-310-8083 or my personal e-mail address pedro.mondejar@onrebate.com
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#2 Employee

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AUTHOR: Theo - Miami (U.S.A.)

We apologize for the inconvenience. We will assist you with any other problems that occur. My contact e-mail is april.jackson@onrebate.com. Thank you
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