Orange Future
12021 Wilshire Blvd.
Los Angeles California 90025
U.S.A.
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Orange Future Orange Future Promised a guareenteed refund but did not do so! Los Angeles California
1Author
1Consumer
0Employee/Owner
I recently tried the companys product around May. I cancelled the membership within two days because it was not what I expected, they never send me a report of pre-close homes in the area. I was told that if i send the paperwork i should receive a refund in about 30 days. I have called several times including left several emails regarding this matter.
The cancellation paper was received on: May 6, 2008
It is now June 24, 2008. They have informed me that they have received the paperwork when i called customer service. They said that I could not speak to the refund department. I have also left several emails and comments via email and have not received a response. I want a full refund of my $199.00. I will do what ever it takes. I am currently working with an attorney, filed a report with consumer affairs and will do whatever it takes.
Amy
Hartford, Connecticut
U.S.A.
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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Aldi5481 - Chicago (U.S.A.)
SUBMITTED: Tuesday, July 01, 2008
POSTED: Tuesday, July 01, 2008
When I called orange future they said they were not going to charge anything unless I used the website. I gave the my credit card number. So when I looked at th page, they would charge $199 to enter the website. Then I entered "I Disagree" and left the site. I called them back to ask for a refund that same day and they said to call back customer service in one business day. Next day, monday, called them back and no one picked up. So I mailed them a refund letter to get my money back. It's been over a month and I still haven't received my refund yet.
