Peak Credit Services; Beepers & Phones; Thompson & Associates, P.C. Peak Credit Services; Beepers & Phones; Thompson & Associates, P.C. Trying to collect on a contract that was never presented to me or signed by me. Largo Florida

These people are nothing but debt collectors. Here is their information if you would like to report them to the Florida Agriculture Dept. I almost messed up and allowed them to scam us by giving them permission to debit our account monthly toward a bogus contract. I closed my account before they could do anything. I say take me to court for a Beepers & Phone...They still wont get a dime even if they did take us...we are filing for chp 7 and believe me these people will be added...LOL

Steven B. Taylor, President
RZD Investigative Group, Inc DBA: Thompson & Associates, P.C.
7154 N. University Dr # 232
Tamarac, Fl 33321
(954)722-0473
(((Redacted)))
Florida License # A260003
Fax : (206) 222- 2357

Advertisement:
If you would call me on Monday at 978-296-5913 I think that I may be able to assist you. At the Thompson & Associates, P.C law firm we have collectors that are completely dedicated to auto/ business deficiency collections. I would look forward to hearing from you.

Steven B. Taylor Web Resume:

Corporate Title
President / Vice President

Company
RZD Investigative Group, Inc / Thompson & Associates, P.C.

Company Description
I currently function in a dual role. I am President of RZD Investigative Group, Inc (((Redacted)))) of which is a company whose prime focus is skiptrace training.

I'm also Vice President of Business Development and Marketing for the Collection Law Firm of Thompson & Associates, P.C. This firm is based in Lawrence, MA. With them my main function is to bring in new business to the firm for collection.
City, State (or Country)
Tamarac, Fl

I would like to take the time to introduce the collection law firm of Thompson & Associates, P.C. based in Lawrence, MA. They are a young collection firm, but management has a wealth of experience. They have a call center that can house about 100 collectors and when necessary will have it filled. The goal is to have it completely filled by June 2009 and the way things are going they may very well see that goal.

The management team consists of Phil Thompson, President and Managing Attorney. Mr Thompson's collection background came from spending several years with another collection law firm in the area.

The Vice President of Business Development & Marketing is Mr. Steve Taylor. Mr. Taylor has 30 years in the collection industry from being a collector, skiptracer, and sales he brings a wealth of information and skills to this firm. His resume can be viewed at (((Redacted))) Mr Taylor can be reached at 978-296-5913 .

The Director of Operations is David Whittlesey. He has 19 years of collection and IT experience. With him on board to oversee daily operation the firm is experiencing a 25% - 30% growth on a monthly basis.

STEVEN B TAYLOR
7154 N. University Dr # 232 Tamarac, FL 33321
954-722-0473

Summary
• Developed major clients in the financial services industry. (i.e. credit cards, banks, and finance companies)
• Increased market share by 45 percent annually.
• Increased collections from $500,000 monthly to over $3,000,000.00
• Trained and developed new investigators.

Areas of Expertise
• Skiptrace Training
• Skiptrace Management
• Marketing Management
• Market Analysis
• Business Development
• Credit & Collections
Experience

RZD Investigative Group, Inc. Present
Created a private investigative agency designed to meet the needs of corporations in the collection
recovery industry.

Responsible for marketing and development of all training and program implementation.
• Developed and marketed a skiptrace training program.
• Designed training manual.
• Developed marketing plan.
• Developed company website (((Redacted)))

Thompson & Associates, P.C. Present
Vice President of Business Development and Marketing
Created and developed marketing plan for a new law firm entering the collection
arena.
• Develop and market a collection based law firm.
• Designed and develop collection proposal.
• Developed marketing plan.
• Responsible for all RFP's and RFI's
• Responsible for traveling to industry related conferences.
• Responsible for all business development.
• Responsible for cultivating new and existing client relationships.

Phillips & Cohen Associates, Ltd 05/02-01/06
Manager, Information Research (Skiptracing to the trade)
Created a skiptrace team to effectively locate debtors of unpaid accounts.
• Responsible for the training and development of Information Research Analysts.
• Customized skiptracing training manual to conform to PCA methodology.
• Developed the research protocol pursuant to PCA methodology.
• Developed daily reports and graphs that are sent to upper level management daily.
• Comply with all state, and federal collection laws. (FDCPA)

CNAC (Carnow Acceptance Company) 05/01-05/02
Finance Manager
Responsible for the management of credit underwriting, loan approvals, and collections for this sub-prime auto
finance company.
• Developed and authored collection letter library.
• Develop criteria for collateral recovery.
• Maintain contractual collections below 10 percent.
• Maintain deferred down payment collections below 2 percent.
Comply with all federal, and state lending and collection laws

International Intelligence Agency, Inc 01/01 -04/01
Southeastern Regional Manager
Responsible for the management of the southeastern region of this national repossession, skiptracing, investigation
and research firm.
• Authored training manual for the firm.
• Developed a marketing plan for the firm.
• Develop marketing protocol and strategies.
• Develop and train new investigators
• Obtain all proper permits to make certain that the company is in full compliance with local, state and
federal laws)
• Handled transportation logistics.
• Handled all vehicle remarketing.

Applied Card Systems / Cross Country Bank 01/00 -01/01
Collection Manager, Skiptracing Manager
Responsible for the development and implementation of a new skiptracing department at this major credit card
issuer in the sub-prime marketplace.
• Authored the skiptracing-training manual and had it adopted for use company wide. Developed the daily and
monthly reporting systems.
• Developed and trained new skiptracers.
• Setup production goals and expectations.
• Developed the communications between the skiptracing department and the collection department.
• Isolated fraud accounts and refer them to the proper authorities.
• Also responsible for two collection units of approximately 40 collectors with two supervisors, and two team
leaders.

Receivables Specialist Inc./International Locate & Asset Services, Inc 05/93 – 12/99
Vice-President, Marketing & Investigations
• Trained and developed new investigators.
• Developed major clients in the financial services industry. (i.e. credit cards, banks, and finance companies)
• Traveled extensively for the firms to meet with prospective clients. Assisted in the development of the
company web site. (((Reddacted)))
• Numerous guest spots on National, Regional, and Local radio.
Education & Certifications
Associates of Science – Fort Lauderdale College- Paralegal Studies
Bachelor of Science – Nova University – Business Management / Marketing
Florida Licensed Private Investigator

Awards
o Most new clients.
o Most clients retained.
o Top sales 4 years

7154 N. University Dr # 232 * Tamarac Florida 33321 * Phone 954-722-0473*Fax 206-202-2097

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

To address Maria's complaint.

1. RZD Investigative Group, Inc and Thompson and Associates, P.C. are two separate companies.

2. RZD Investigative Group, Inc is a licensed private investigation agency licensed in the State of Florida. It is not licensed to do collection work and therefore does not.

3. Thompson and Associates, P.C. is a collection law firm located in the Commonwealth of Massachussets. It is licensed to practice law in MA and it collects money for its clients.

4. The only connection that the two have is that Mr. Taylor is connected with both firms.

5. What kind of complaint could anyone file with the Florida Department of Agriculture against RZD Investigative Group, Inc when it had absolutely nothing to do with this matter.

6. Mr. Taylor's role with Thompson and Associates, P.C. is that he is the Vice President of Marketing. He is reponsible for bringing new business into the firm. Once again having nothing to do with Maria's complaint.

7. Maria should have done her homework first before spouting off that the two companies are connected or even under the same ownership.

8. Mr. Taylor is not an attorney and to say that he is would be in direct violation of the law.

Peak Credit Services, LLC purchased the rights to all accounts regarding to Beeper N Phones, (dealer). The facts are such that anyone who went to Beeper N Phones to apply for cellular services with any major cell phone companies, (carrier),were required to sign a contract with the individual cellular service carrier as well sign a second contract with SecureIt.

The reason for the SecureIt contract is that the dealer earns a commission from the carrier on all new contracts signed. The customer must keep his/her cell phone for at least 180 days. Failure to do so would result in the carrier back charging the dealer (financial damages) for their commission and cost of the phone.

All customers signed the contracts, provided photo id (driver license) and additional form of identification (some form of credit card or debit card).

If the customer refused to read the three page contract, why that it is my company is the "rip off" company.

Remember, it is the customer’s responsibility to read and understand all points in a formal contract. If they do not agree with the terms and conditions, my recommendation is do not sign and walk away.

 

 

 

 

It is also the responsibility of the "Company" to show the customer the contract from Secure It, that they are supposedly signing by giving their drivers license. Instead Beepers & Phones takes your drivers license to enter in your information and scans it without letting their customers know.

Since when does copying a D.L. onto a contract count as a signature.