You stated that using State Farm exactaware you came up with $268,000. BEWARE. Our home burned down a couple years ago and State Farms Exacaware was used to do the estimate. We had a screened lanai. When State Farms prefered vendor put the square footage into the exactaware program it spit out an estimate of $15,000 to replace. We have found out that the "prefered vendor" only had toi pay $7,500 to actually replace it so we lost $7,500 in coverage.
Infact exactaware said the cost for labor and materials to repair our home was $277,000 plus tax and 10% profit and 10% overhead for their "prefered vendor" which came out to $1,000 less than our entire coverage. It actually only cost their prefered vendor about $225,000 for all his labor and materials. So he or state farm made an additional $50,000 in profits.
Like you I have been a State Farm client for close to 30 years. They have turned in to just another business (like setting up their on bank, invetment plans and credit cards) and have forgotten about being GOOD NEIGHBORS.
My father stated with them in the 50's and pushed me to them with my first car. Im glad he's not alive to see what his GOOD HANDS, GOOD NEIGHBORS have become.