• Report: #348687

Complaint Review: Tan Vacations Aka Sundance

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  • Submitted: Tuesday, July 08, 2008
  • Last Posting: Monday, July 14, 2008
  • Reported By:philadelphia Pennsylvania
Tan Vacations Aka Sundance
744 Kidder St Wilkes -barre Pennsylvania 18702 U.S.A.

Tan Vacations Aka Sundancetan Vacations Aka Sundance Dream vacation/ total deception Wilkes -barre Pennsylvania


1Author 0Consumer 1Employee/Owner

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My fiancee and I responded to an offer for a free hotel weekend anywhere for fifty dollars as long as we attended a 2 hour presentation.

After sitting through it I declined the offer and went to the car. After 20 minutes I return to find my fiancee surrounded by four people who told her she could just purchase a weekend package for $ 85/month and pay $99 for reservation. It sounded a lot better than the one they offered me.

She used her debit card for the transaction. We paid $50 for the free weekend we never received at any hotel and when we attempted to register after one year we were told no weekends are available unless we pay an additional $550.

After emailing the corporate office due to no telephone response we closed our debit account. Their records show $27.12/month. Our statement show $ 85/month. We are yet to receive a response from management.

Recovery18
philadelphia, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 7/8/2008 9:49:22 AM and is a permanent record located here: http://www.ripoffreport.com/bbb-better-business-bureau/tan-vacations-aka-su/tan-vacations-aka-sundancetan-68c92.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

We would like to resolve your issue!

AUTHOR: Communications Director - Wilkes-Barre (U.S.A.)

Hello,

I am sorry to hear about your issue. Please call customer service immediately, so that we can correct your issue. The toll free number is (1-888-257-8400)

Thank you,
Communications Director
pr@vacmail.com
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