Report: #725419

Complaint Review: the bradford exchange

Submitted: Wednesday, May 04, 2011
Last Posting: Wednesday, May 04, 2011
Reported By: vinnie — pittsfield Massachusetts United States of America

the bradford exchange

9345 milwaukee ave niles Illinois 60714-1393 United States of America

Phone: 866-907-3607
Web: www.bradfordexchange.com
Category: Miscellaneous Companies

the bradford exchange Ordered an item in january,it is now may and when I called once again I was told this time that the delivery date was to be july.I told them to send my money back !!! niles, Illinois

*UPDATE Employee: Order Status

1Author 0Consumer 1Employee/Owner

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Total rip off,they hold your money and you never recieve your item.Finally after five months of waiting and calling I asked for my money back.Hopefully I'll get my $58.98 back !!!

This report was posted on Ripoff Report on 5/4/2011 2:46:07 AM and is a permanent record located here: http://www.ripoffreport.com/bbb-better-business-bureau/the-bradford-exchang/the-bradford-exchange-ordered-c697f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

1Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Employee

Order Status

AUTHOR: Fran - Niles (United States of America)

SUBMITTED: Wednesday, May 04, 2011

Dear Vinnie,

I apologize for your poor experience with The Bradford Exchange. We sometimes experience a delay in shipments due to popularity of an item. We are anxious to help you out with this situation. Please go to our website and click on "Contact Us". If you include your account information or order number, it will speed things up. Once again, I apologize for this inconvenience and we want to make sure you are completely satisfied with an agreeable end result. fd