Regis Hair Salon Hope ripoff incompetent distructive Sacramento California

I had an appointment at the Regis Hair Salon in sacramento, and upon arriving I was told that there had been a switch and that a different girl, Hope, would be doing my hair.

All I wanted was a simple highlight touch-up. Before my head was even out of the sink, she was saying to me, "now, you can come back and I can fix this", which is not something you want to hear a hairdresser say to you.

While drying my hair she kept trying to hide it from me, saying how, if I style it a certain way, it wouldn't be so bad.

She ruined my hair.

Somehow, she did not even manage to do the root touch-up. She did, however, manage to turn portions of my hair orange. And she did not blend it into my other hair, so I have sharp cut-off points where the colors are different. I have blobs of color, blobs of roots, the underside of my hair is covered in leopard spots. No one in their right mind would call this competent. I could have done better had I tried to do it myself. I then had to pay $90 for this! Only to have to come back some time in the future to have it fixed. I would very much like my money back.

Jennifer
Sacramento, California
U.S.A.