Ulta Lured to Ulta by a Bogus Coupon - Rude Manager could care less! Wilmington, Delaware

 I work for the company and the coupons are not a scam. While in your opinion "hair artistry" brands may be everything you can put on your hair.... they are clearly different. There are Professional hair brands, and mass merchandise hair brands that you can use your coupon on. Certain manufacturers do not allow us to discount their products at "their" request. There is a sign in the store by the hair artistry brands that lists all of the brands that are not allowed to be discounted unless otherwise stated on a coupon.

 I understand that you don't work for the company so it's not your job to know all the different types of hair products however the coupon also "clearly" states to see in store for exclusions.

 I receive coupons from Ulta all the time, and they are pretty up front with the exclusions.  I can't see faulting the store manager if Ulta's marketing department is unable to print every single name excluded on the discount coupon.   They do say on the coupon, "see store for details." What I think happened is the coupon was unclear, and when you asked about it you didn't like the manager's attitude.  This does not a scam make.  Given you that you leveled a criminal accusation toward Ulta, I am sure they won't miss you as their customer.

Go to Sephora.  They have many, many different hair brands.

Good Luck!