GPM*MERCHANDISE DIRECT
300 Returns Road
Wallingford, Connecticut 06493
U.S.A.
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GPM*MERCHANDISE DIRECTT Ripped off to the tune of $91.00 from this company Wallingford Connecticut
*REBUTTAL Individual responds: GPM*MERCHANDISE DIRECTT Ripped off to the tune of $91.00 from this company Wallingford Connecticut
1Author
0Consumer
0Employee/Owner
I went into my debit card report from Wachovia Bank today and noticed that $91.00 had been taken from my account by this company, Merchandise Direct today January 16, 2009.
The fact is I don't recall ordering a thing, and not that expensive. I am having problems coming up with the money for medicine that has suddenly gone up on me as it is.
I do recall attempting to order a $20.00 item by the name of Snuggies from a phone order, but I could not seem to get a human being on the line at all. I just wanted the one 20 dollar item with the free second robe. No where near 91 dollars.
I am going to Wachovia and closing my account as this happened to me before regarding these free magazines. I just settled and this pops up. I am keeping my money where it is really safe.
I have not received whatever this merchandise is yet.
Barb
Washington, New Jersey
U.S.A.
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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Individual Responds
AUTHOR: TomZapp - Wilmington (United States of America)
SUBMITTED: Wednesday, January 13, 2010
POSTED: Wednesday, January 13, 2010
I am a consumer and do buy things online a lot more then in the stores. I know that sometimes when I am clicking through the sites I click to fast and agree to something that I did not want. Today I went into my checking account and saw a charge from the same company. I called the number, gave them my home number and there was my order. If you do not know what a charge is call the company first. Then call your card company if you do not see a credit issued within 7 to 10 business days.
The thing i saw a lot when I worked at a bank as a sr rep, was consumers do not take responsibility for their errors. If you call a company during business hours most likely you WILL get a human on the phone.
In this case the company is a general shipping co and ships many things out as they are a HUB.
I am looking forward to getting my perfect brownie set soon.
Cheers
Tom Zapp, Wilmington, Delaware USA
