• Report: #469114

Complaint Review: Pottery Barn

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  • Submitted: Monday, July 13, 2009
  • Posted: Monday, July 13, 2009
  • Reported By: — Madison Mississippi
Pottery Barn
www.potterybarn.com Internet U.S.A.

Pottery Barn attempts to double dip shipping Internet


1Author 0Consumer 0Employee/Owner

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After reading the fine print while trying to buy a Pottery Barn Bed frame, it became apparent that they're trying to double dip on shipping.

What started out as a sale price of only $999., quickly escalated to $1336.32, or over 1/3rd of the sale price. Here's how it works, (or not). Pottery Barn hits you with a $150. delivery surcharge, which includes setup, and then a shipping and processing charge, in this case for a suspicious $99.90.

It's obvious that they are trying to pass on the overhead of interstate business on to the consumer, but where are the savings? A local store may be a better option, I don't need to pay $150 for a 5 minute bed set up and I'm unable to opt out of said "service".

Joe
Madison, Mississippi
U.S.A.

This report was posted on Ripoff Report on 7/13/2009 12:51:21 PM and is a permanent record located here: http://www.ripoffreport.com/bed-bath/pottery-barn/pottery-barn-attempts-to-doubl-9a9z3.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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