Joseph,
The BBB is a FOR PROFIT business.The BBB is not any form of government agency or consumer protection organization.
The BBB has no power at all to force anyone to do anything.The BBB will NEVER put a negative mark against any business who is paying the exhorbitant "membership fee", but they take pleasure in placing negative reports against businesses who refuse to pay the extortion money!
WHY don't you name the company who ripped you off, and give details on the rip off here? Rip Off Report is the best method I have found for getting justice.