• Report: #818377

Complaint Review: Peg Perego

Featured Ripoff Reports

Past Featured Reports

Ripoff Reports

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Ripoff Reports Legal Ads

Ripoff Report Legal Directory

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thursday, January 05, 2012
  • Last Posting: Thursday, January 05, 2012
  • Reported By: RMA — NY New York United States of America
Peg Perego
3625 Independence Drive Fort Wayne, IN 46808 Internet Internet United States of America

Peg Perego Stroller brakes stopped working and PP refused to replace or repair Internet

*Consumer Comment: You think?


1Author 1Consumer 0Employee/Owner

Rebuttal Box | Respond!

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Arbitrate
    Set The Record Straight!
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
We purchased the Peg Perego Si stroller for our baby in fall 2010. By summer of 2011 the brakes were no longer consistently working. Twice the stroller with baby inside began to roll with the brakes activated toward the subway tracks while I was waiting for a train.

I called the customer service on the website and was told there was nothing they could do. I emailed the problem and was given the name of someone in another city who "may" be able to repair it. I think a stroller company should stand by it's product's safety and immediately replace a stroller that is a cause of danger for a child.

This report was posted on Ripoff Report on 1/5/2012 11:15:22 AM and is a permanent record located here: http://www.ripoffreport.com/better-business-bureau/peg-perego/peg-perego-stroller-brakes-st-98616.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Peg Perego

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Arbitrate
Remove Reports?
No! Better yet! Arbitrate to set the record straight!
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

You think?

AUTHOR: Robert - Irvine (U.S.A.)

SUBMITTED: Thursday, January 05, 2012

I think a stroller company should stand by it's product's safety and immediately replace a stroller that is a cause of danger for a child.
- As much as you don't agree with this what you think doesn't matter.  What matters is what their written warranty says.

http://us.pegperego.com/babyproducts-site/baby-warranty/

With that said, in your case it appears that the stroller brakes should be under a 1 Year warranty.  Now they have the usual exclusions that they don't cover repairs caused by neglect, abuse or normal wear and tear.  The other thing that they require is that you must be the original purchaser and they must have the warranty card that you should have sent back on-file.

If you pass all of those conditions and they still refuse to pay for the repairs then you have a valid complaint.

Respond to this report!
What's this?
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory