wound
  • Report: #369044

Complaint Review: Free Ingwe Catamaran Best Of BVI.com, Luxury Villa And Yacht Vacations In The British Virgin Island

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  • Submitted: Tuesday, September 02, 2008
  • Last Posting: Sunday, July 10, 2011
  • Reported By:Key West Florida
Free Ingwe Catamaran Best Of BVI.com, Luxury Villa And Yacht Vacations In The British Virgin Island
freeingwe.co.za, bestofbvi.com, Tortola Virgin Islands (British)

Free Ingwe Catamaran - Best Of BVI.com - Luxury Villa And Yacht Vacations - Charterport In The British Virgin Island Caveat Emptor The Worst Charter Yacht Vacation Ever Roadtown Tortola British Virgin Islands

*Consumer Comment: New Owners are fantastic


1Author 2Consumer 0Employee/Owner

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After six months of trying I am unable to get the Royal Virgin Islands Police to investigate the assault. After the lengthy process of filing a police report in Roadtown Tortola I had at least a dozen conversations with multiple officers who each assured me they would follow through. The charter broker Best of BVI washed their hands of the matter immediately. I was able to charge back my credit card for half of the total charter fee. I hope that anyone contemplating chartering a yacht in the British Virgin Islands will not make the mistakes that I did dealing with non-US companies. Make sure you deal with a reputable charter yacht broker in the US that is a member of CYBA. Make sure the vessel is of US registry and that the crew and ownership are also of USA. Had I done these things the Captain would of been alcohol and drug tested then thrown in jail. Because the owner (still unknown to me ) is South African, the crew British, and the vessel BVI registry I have virtually no recourse. The broker falsely claimed the crew had 18 months of successful charters before our charter. The truth was that there were only 5 weeks of charter and at least one documented complaint. The pycho crew of Captain John and Deb Grills are still chartering the BVI's torturing unsuspecting passengers aboard the sailing catamaran Free Ingwe.

Phmeyw
Key West, Florida
U.S.A.

This report was posted on Ripoff Report on 9/2/2008 1:51:11 PM and is a permanent record located here: http://www.ripoffreport.com/boat-cruises/free-ingwe-catamaran/free-ingwe-catamaran-best-of-5b86b.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

New Ownership

AUTHOR: John - (United States of America)

Having just chartered Free Ingwe I feel it necessary to provide updated information.  Free Ingwe has new owners that are very professional and made our vacation an outstanding experience.  If looking to charter a catamaran in the BVI I highly recommend them we couldn't have had a more pleasant experience.

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#2 Consumer Comment

New Owners are fantastic

AUTHOR: DrL3012 - Olympia (United States of America)

Just returned from an eight day charter from St Thomas to Virgin Gorda in the BVI. Best vacation I have ever had. Excellent food, outstanding service, totally professional. The atmosphere was relaxed and fun. Diving, snorkling, wake boarding, walking beaches to playing games into the evening. Our kids had a blast. Matt and Melissa are a class act. I would hire them again in a heartbeat.
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