• Report: #165257

Complaint Review: Aspen Publishers

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  • Submitted: Saturday, November 19, 2005
  • Last Posting: Tuesday, October 13, 2009
  • Reported By:Chicago Illinois
Aspen Publishers
aspenpublishers.com New Jersey U.S.A.

Aspen Publishers invoice fraud order placed in name of non-existent persons Ripoff Paramus New Jersey


1Author 1Consumer 0Employee/Owner

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My employer received a couple of past-due notices from Aspen Publishers, a company that sells business publications. I called them and was faxed copies of two invoices that were unpaid. The invoices listed the publications and prices, to the tune of about $500. However, the invoices did not show a purchase order #, and the contact name on the invoices was a former employee who hadn't worked for my employer in approximately 8 years. I relayed this to their Customer Service dept., but she insisted that our former employee had indeed ordered these publications. When I asked why there was no purchase order #, she told me we had not given them one. I told her we give every vendor a PO # when placing an order, otherwise how would we track which goods were received and can be paid? After arguing with her a few minutes I hung up.

I called back the next day and got someone else, who did some digging and determined that they didn't even ship the publications they were billing us for. That's right, they invoiced us for something we never bought. The former employee in this case must have ordered something 8+ years ago, and someone at Aspen sent us a dummy invoice, hoping we would pay it. They are now on my sh!t list of vendors (an ever-growing list) whose invoices are gone over with a fine-toothed comb in order to verify that everything is legit.

Jace
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 11/19/2005 8:30:16 PM and is a permanent record located here: http://www.ripoffreport.com/book-publishers/aspen-publishers/aspen-publishers-invoice-fraud-23ma8.htm.

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#1 Consumer Comment

We're a victim of their scam as well!

AUTHOR: atomicleda - Alabaster (U.S.A.)

We received a shipment a week ago addressed to our owners name.  The name used wasn't as we use it, but was listed as they do in the phone book, so it sent up red flags immediately.  We called to try and return it and they refused to help us.  We received a past due bill in the mail today for over $200, so I called again.  The first woman I spoke with claimed that the owner received the call from a telemarketer and gave the telemarketer our name spelling, addresses and our "duns" number.  I told her we didn't have a "duns" number, so there was no way we could have given it out to anyone and that the owner did not take phone calls from anyone.  All calls would have been directed to me.  She agreed to send out a return shipping label and I asked for a supervisor to get more information on this telemarketers fraudulent order.  The supervisor is due to call me back with more information, but I did find out from her that the name, address and phone number of our company was provided to the telemarketers by "Dun and Bradstreet" and that the "duns" number is a number provided by them.

My next call will be to Dun & Bradstreet to find out about keeping our company information out of the hands of these telemarketers.

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