Absolutexchange.eu
Internet
United States of America
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Absolutexchange.eu Big Scam - They Stole My Money Internet
*UPDATE by author: Scamming again? Enough
2Author
0Consumer
1Employee/Owner
This site is a big scam h**p://www.absolutexchange.eu ,they stole my money as I was trying to exchange currency. (Liberty Reserve into AlertPay)
The funniest thing is when I reported my problem to Liberty Reserve admins they took more than a month to investigate and came up with nothing although I sent them all the transaction details. so Liberty Reserve is a big scam too. Never trust these two sites.
Click Here to read other Ripoff Reports on Absolutexchange eu
REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: AbsoluteXchange - Panama City (Panama)
SUBMITTED: Friday, January 20, 2012
POSTED: Friday, January 20, 2012
Gentelmen,
I'm writing this rebuttal in order to clarify the situation and possibly clean the company's record in the internet. I just found this complaint and cannot recall all the details, but I will provide all necessary information regarding the issue. The person reported the fraud from our side filled out an exchange order for a small amount (from $50 to $100). The exchange direction was from EuroGoldCash to Liberty Reserve. We received EuroGoldCash, and completed the order - sent funds to the customer's Liberty Reserve account. We completed it with a huge delay - over a week, meanwhile, our regular processing time is 24 hours. That is true. The reason - we had issues, exchange business is related to many problems - politics, relationships with banks, payment processors, etc. Sometimes orders are delayed.
The customer complained to Liberty Reserve about us. Liberty Reserve came with a request to resolve the issue with the customer. We reviewed the order, and I personally logged in to our Liberty Reserve account, intending to send funds to the customer, but while checking the history, I found that the transfer has been already made a couple of days ago. I informed the customer. But the customer denied the receipt of funds. I also sent a note to Liberty Reserve. So, the customer decided to report both us and the LR, because the LR probably did not respond to the customer's messages. But the transfer was made, I have clearly seen it in our LR account history. I don't know if such confusing and not supported by anything story will help, but we would like to clear our record. We are GDCA member since 2007, with an excellent record. We would not go for stealing $100 from one customer and sacrifice our good reputation as one of the oldest exchanger. You can check our rating at www.gdcaonline.org.
Thank you for your cooperation.
#2 Update By Author
AUTHOR: wadboram - (Egypt)
SUBMITTED: Friday, January 20, 2012
POSTED: Friday, January 20, 2012
If you are talking the truth, why don't you share a screen shot of the transaction showing the exact amount and date?? cause you didn't and you'll never process the transaction.
Their customer service are the laziest I've ever seen and yes they have been stealing money from people since 2007.
Bottom line,
Use Them At Your Own Risk
