Larry Hoffman, Folding Chairs & Tables; Chairs & Tables Direct; Global Event Supply; 1ALLCHA
18375 Ventura Blvd., #624
Tarzana California 91356
U.S.A.
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Larry Hoffman, Folding Chairs & Tables; Chairs & Tables Direct; Global Event Supply; 1ALLCHAIRS; ... Takes Money, Does Not Deliver Chairs & Still Operating Business Tarzana California
*REBUTTAL Owner of company: Refunded 100% Cost to Customer - Bank Charge Back
1Author
0Consumer
0Employee/Owner
On July 21, 2008, I contacted Folding Chairs and Tables, dba, Chairs and Tables Direct; aka, 1ALLCHAIRS; aka 1Stackable Chairs; aka, Global Event Supply. After being promised a speedy delivery, I placed an order with Larry Hoffman for 300 chairs and 6 chair carts. Upon paying the sum of $6,115.00, Mr. Hoffman advised that he would contact me the following day with the shipping tracking number.
When I did not hear from Mr. Hoffman, on July 29, 2008, I left a message advising him that I needed the chairs ASAP, as my new business was opening in approximately one week. On August 4, 2008, Mr. Hoffman again promised to call the next day with the shipping tracking number. When Mr. Hoffman did not reply two days later, I requested that he cancel my order.
Mr. Hoffman agreed to credit my account first thing in the morning. Of course, I did not receive the credit and needed to contact my bank for help. My bank did a charge back and looked into the matter. In my opinion, had I not been able to perform the charge back, I would be out $6,100.00 today.
I find it astounding that he has not changed his name or the company name and is still doing business and the same thing to others.
Joy
Roseburg, Oregon
U.S.A.
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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Owner of Company
AUTHOR: Larry Hoffman - Encino (USA)
SUBMITTED: Friday, July 08, 2011
POSTED: Friday, July 08, 2011
Not quite sure what the FRAUD is if the customer was paid back in FULL by
her bank. We informed the customer that we would issue a charge refund.
Agan, The customer was PAID BACK IN FULL by her bank. Not sure why
she thinks we would not pay her back. We have over 10,000 accounts
world wide and less than 15 complaints, most of which, like this customer
has been PAID.