• Report: #221755

Complaint Review: Closet World

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  • Submitted: Tuesday, November 21, 2006
  • Last Posting: Wednesday, December 20, 2006
  • Reported By:Los Angeles California
Closet World
Don Julien St. Whittier California U.S.A.

Closet World, Closets By Design, Home Closets Unfinished work, poor workmanship, unauthorized charges Whittier California


1Author 0Consumer 1Employee/Owner

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Remember the 100's of complaints about Closet World and its affiliates Closets by Design & Home Closets? Well, someone has finally gotten message. In the last few days all 3 Closet World affiliates:

Closet World
Closets-By-Design
Home Closets

-have all had their license suspended.

The California State Contractors License Board suggests consumers do not use these company's until their license has been reinstated.

The violations include:

Excessive deposit
Abandonment of job
Non-ending sales promotion
Violation of Home Improvement contract
Violation of building and city ordinances

http://www2.cslb.ca.gov/CSLB_LIBRARY/License+Detail.asp?LicNum=631369

http://www2.cslb.ca.gov/CSLB_LIBRARY/Complaint+Disclosure.asp?LicType=LIC&LicNum=00631369&LmfPre=

http://www2.cslb.ca.gov/CSLB_LIBRARY/License+Detail.asp?LicNum=808336

http://www2.cslb.ca.gov/CSLB_LIBRARY/Complaint+Disclosure.asp?LicType=LIC&LicNum=00808336&LmfPre=

http://www2.cslb.ca.gov/CSLB_LIBRARY/License+Detail.asp?LicNum=794616

http://www2.cslb.ca.gov/CSLB_LIBRARY/Complaint+Disclosure.asp?LicType=LIC&LicNum=00794616&LmfPre=

The timing of this is pretty interesting. The State of California took 8 months investigating hundreds of consumer complaints against these companies. Only a month ago, the state slapped them on the wrist, fined them $80,000 and put their licenses on probation for 2 years. Now only a few weeks later, the licenses have been suspended. The State knew all along about the pending class action law suit and literally hundreds of complaints. At that time, the state chose not to make CW make any restitution to their out of pocket customers.

They are recommending that no one do business with the Closet World companies until their licenses are reinstated. It will be interesting to see whether their companies will stay in operation or will continue to operate without licenses. It is illegal in California for a contractor to do business without a contractor's license, but then, CW has never been very ethical anyway.

One more thing. Rumor has it that CW has formed another company, Closet Dimensions, under which to do business. If it turns out that this CW in sheeps clothing, be very, very careful! Until you know for sure, check them out before doing business with them.

ClosetDesigner
Los Angeles, California
U.S.A.

This report was posted on Ripoff Report on 11/21/2006 11:32:14 PM and is a permanent record located here: http://www.ripoffreport.com/builders-contractors/closet-world/closet-world-closets-by-desig-d5m4f.htm.

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1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

A few corrections

AUTHOR: V. - Helendale (U.S.A.)

As of today, Closet World holds a current and active license. Each and everyone of its Designers are licensed as well. This post is not acurate, the number of complaints (from the California State Contractors Board) is 43. And these complaints all happened over a year ago.
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