Rip-off Report Investigation Professional Retail Services joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..A long name for a program that does a lot for both consumers and business alike.
..Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, which assures their complete satisfaction and confidence when doing business with a member business
As a matter of policy, when Rip-off Report is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of the consumer complaints using every bit of information at our disposal. Our process is systematic and highly effective because: 1) It takes place at the consumer level and 2) the company or individual in our Corporate Advocacy Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, Rip-off Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings
Rip-off Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are investigating. That having been said, the conclusion Rip-off Report came to after our investigation, to the best of our knowledge, is that this company is a reputable firm, offering products and services of real value.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.By Ed Magedson - Founder, Rip-off Report
Professional Retail Services approached Rip-Off Report last month with the express purpose of resolving some issues posted on Rip-off Report. Professional Retail Service noticed that there were five complaints posted about their firm that were filed by individuals who were not their clients / vendors. Professional Retail Services has always held the position that they would go to any extent to deal with client / vendor complaints and to bring them to a satisfactory conclusion. After much research they determined that all but one of the complaints were filed by a competitor who was trying to gain an unfair business advantage. After a recent mailing to everyone who filed a Rip-off Report, it became apparent that Profressional Retail Services is correct in their determination. The one customer emailed Rip-off Report and stated that they has already been satisfied by the company making it right with them. They also found that Professional Retail Services have a sincere commitment to remedy any and all client / vendor concerns and/or misconceptions. Company executives stated to Rip-off Report that PRS has now dedicated a portion of their customer service team to work exclusively on making improvements in the client / vendor satisfaction area. These changes were implemented as a direct result of feedback they received from Rip-off Report.
Professional Retail Services Inc CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS / VENDORSProfessional Retail Services is a full service repair and maintenance & security company for the retail and restaurants. PRS is driven to maintain a very high level of customer satisfaction and works to ensure that clients / vendors have a clear understanding of their services prior to engaging the company. Whenever misunderstandings develop or there is a situation where a client / vendor is in need of extraordinary help, PRS has made it a policy to do whatever is necessary to remedy the situation. PRS has put in place a quality control professional with the objective of maximizing client satisfaction. The feedback received from the Rip-off Report has served as a catalyst for many of the changes implemented.
STATEMENTS FROM Professional Retail ServicesProfessional Retail Services is an organization that provides full service facility maintenance and security for retail stores and restaurants. Over the past 10 years they have worked with approximately 75 customers. PRS not only has their own contractors in house but also sub contract out work to local contractors. PRS is available to respond to any client or vendor who is less than totally satisfied. Any issues should be directed to the client support department at 1-631-209-9460.
STATED IMPROVEMENTS FROM Professional Retail ServicesIf any client or vendor of Professional Retail Services needs additional help or more introductions, PRS is committed to go to whatever extent is necessary to include developing an entirely revised marketing plan.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH Professional Retail Services has made every effort over the past few months to deal with any client or vendor issues that might arise.
Because of Rip-off Report’s investigation and the sincere efforts put forth by Professional Retail Services, Rip-off Report is confident in giving Professional Retail Services a positive rating. All in all, the company implemented strategic changes to its Client Satisfaction Department and reached its goal of achieving total customer satisfaction through excellent service. This was made possible by a completely honest approach to corporate introspection and a commitment to taking good care of their customers.
Professional Retail Services executives understand that the only way to grow as a company is by first recognizing their weaknesses and then committing the resources necessary to fix the problems those weaknesses created. A PRS executive stated, "We are deeply sorry for the inconvenience this may have caused to any of our vendors and clients. There have been mistakes made during a financial turmoil within the business and retail world which has affected all of us. These mistakes within the company have been clearly unforeseen, un-intentional and under no circumstances will be over looked in the future. We can assure everyone we have taken great steps in the right direction for the best interests of all our vendors and customers. We are more than willing and able to resolve any issues our vendor partners may have within reason.
In spite of all such situations, Rip-off Report is confident you have a company that is ready to serve those who need more assistance and is willing to make things right if they seem to have fallen apart.
Rip-off Report knows there is no company or individual that is perfect – Professional Retail Services knows this also and demonstrates their need for continuing improvement - that is why Rip-off Report comfortably states that you can be completely confident, safe and secure when doing business with them as a member of
Rip-off Reports’ Corporate Advocacy, Business Remediation & Customer Satisfaction Program.Professional Retail Services shows leadership by joining the Corporate Advocacy Business Remediation and Customer Satisfaction Program.Keep in mind, Professional Retail Services has worked with many clients over time. What really is amazing that despite Rip-off Report appearing on most search engines right below Professional Retail Services, their complaint ratio is a fraction of a percent of their overall clients. Rip-off Report knows that this is significantly below the industry standard for the clientele that they work with. From our perspective, it is quite unusual for a company who has had so few complaints request on their own to be a part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Professional Retail Services provides a leadership model for other companies that care about their clients to follow.
ABOUT THE CORPORATE ADVOCACY PROGRAMWhile Rip- off Report does not endorse any company, including Professional Retail Services, overall, our research demonstrated to us that Professional Retail Services as a solid, reliable company that stands behind its service.
Many companies that contact Rip-off Report make claims that the Reports about them are false, were filed by the same person or even a competitor. Yes, Rip-off Report knows this can happen from time to time; however, we know this is not true most of the time. From federal to local law enforcement agencies, most use Rip-off Report regularly. When Rip-off Report works with law enforcement to assist consumers, never once have we heard from any agency that the Reports filed had bogus contact information. These agencies include FBI, FTC, SEC, Homeland Security, Attorney Generals, US Postal Inspectors, Department of Justice / Office of Global Enforcement, Department of Consumer Affairs Nationwide, IRS, Federal Prosecutors, US Border Patrol, and local law enforcement in the USA along with government agencies in more than eight other countries.
To date, Rip-off Report does not solicit its Corporate Advocacy Business Remediation & Customer Satisfaction Program. Any participation in this program is completely voluntary and at the request of the program member.
This program requires the Member Business to agree to satisfy all complaints - past, present and in the future, even when those complaints come to us by e-mail.
The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening again in the future.
Anyone contacting the following e-mail address will get immediate attention. (within 3-5 business days, usually with in 24 to 48 hours) We ask that you contact Professional Retail Services: specialhelp@profretail.com
RIP-OFF REPORT CHARTING NEW TERRITORY
..Consumers should feel confident and secure when doing business with member businesses.
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you. Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize RipOff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel confident and secure when doing business with Professional Retail Services.
Here's why.
Commitment to Excellence and Total Consumer Satisfaction, Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.
Written By,
ED Magedson – Founder
EDitor@RipoffReport.comwww.ripoffreport.com a Worldwide Consumer Reporting News Agency
..by consumers, for consumers 
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