You have to realized that when a customer that complains about high pressure sales people...they could have just say NO. in this case they chose to reserve the lot.
it's not fair to other who are serious about building a home to have sites tied up by someone that is not ready to commit on buying a home.
A bunch of his point of views on bad ethics...but he went along with the process...what does that tell you?
When you sign a legal document to buy a house, you are entering an agreement. If you weren't sure about the house or the builder, then you - the buyer is responsible for your actions if you choose to sign and move forward.
Playing the sympathy card in this report is just manipulative! you are not telling us the entire truth.
Ryland mortgage is a loan originator, they have Countrywide to carry the loan. this is a correct process. Don't make it sound like they're being dishonest and pulled a fast one on you.
Your advise is your opinion...However, to make this into a big ripoff because you decided that you didn't want the home is wrong.
Homebuyers please take note...if you're not sure if you're ready to buy...then don't sign a contract. Sales Counselors works hard for you and they are there to make a living. not to rip you off. If you are in the frame of mind that sales people are slimeballs and criminals, then do your purchases via 3rd party. maybe get counseling on trust issues.