• Report: #837578

Complaint Review: Alside Materials

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  • Submitted: Saturday, February 11, 2012
  • Last Posting: Thursday, February 16, 2012
  • Reported By: doneright — olympia Washington United States of America
Alside Materials
3773 State Rd., Cuyahuga Falls Ohio 44223 United States of America

Alside Materials Associated Materials, Alpine Windows Alside uses dozens of shell companies to sell defective windows and then bales on warranties. Cuyahuga Falls, Ohio

*UPDATE Employee: The Facts


1Author 0Consumer 1Employee/Owner

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We live in a development having approximately 150 high end homes.  All of the homes having Alpine/Associated Materials/Alside Materials windows started having window failures after a couple years.  These failures aren't just failed seals, the insert spacers actually rust, rot and disintegrate resulting in a structural failure.  We all were told that Alpine Windows, who sold and installed the windows, went out of business so tuff luck.  Now we are finding out that Alside Materials, Alpines parent through Associated Materials, also a parent, uses these same practives all over the country by setting up shell companies, there are dozens of these all over the country right now.  There should be laws against companies like this one.  They take business away from honest companies.

This report was posted on Ripoff Report on 2/11/2012 10:53:38 AM and is a permanent record located here: http://www.ripoffreport.com/building-products/alside-materials/alside-materials-associated-ma-20ca8.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

The Facts

AUTHOR: AMI Customer Relations - Cuyahoga Falls (United States of America)

We truly understand your frustration, but to be clear, Alpine Industries, Inc. is a company that went into bankruptcy in 2000.  They manufactured windows.  Associated Materials Inc. (aka Alside) purchased certain Alpine Industries, Inc. assets from the bankruptcy court in October, 2000.  Associated Materials Inc. was not a parent to Alpine Industries, Inc. and was not affiliated with Alpine Industries Inc. in any way either before or after the bankruptcy proceeding. 

 

Associated Materials Inc. purchased equipment, materials, leases and the right to use the name “Alpine” in Associated Materials Inc. product offerings.  As a condition of the asset purchase, the bankruptcy court specifically held that Associated Materials Inc. was not to be considered a successor company to Alpine Industries Inc. and did not have warranty or product liability for products manufactured by Alpine Industry Inc.   Associated Materials Inc. would not have purchased the assets of Alpine Industries, Inc. had it not been for the bankruptcy court decree as Associated Materials Inc. did not intend to purchase the liabilities of a bankrupt company.

 

Associated Materials Inc. (aka) Alside is not and never has been a “parent” of Alpine Industries, Inc. and there are no “shell” companies in existence.  Because Associated Materials Inc. purchased the right to use the Alpine name in its product offerings the perception exists it that Associated Materials Inc.   somehow may be related to Alpine Industries, Inc. but that is an incorrect perception.

 

Window and patio door products purchased under the Alpine brand, manufactured by Associated Materials Inc., are covered by the terms of our warranty.  If this is the case, we invite you to contact us directly at 800-489-1144.


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