Green Eco Solutions
1740 Lynnwood Rd
Allentown Pennsylvania
United States of America
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Green Eco Solutions window pros allentown confirmation process, credit sensitive time, Coach Don Shula, CARBON FOOT PRINT Allentown, Pennsylvania
*General Comment: Bad Company - SHAME on you.
1Author
2Consumer
1Employee/Owner
Green Eco Solutions called me the otherday and said they were honoring window pros warranty. I had a problem with a wndow so I said ok. They asked if I needed any other work done and i said no. They wouldn't take no for an answer so i said we could talk about siding for the house. They asked if i wanted a ham, turkey or a gigt card, I said the card. On sat. dec 16th the guy shows up two hrs. late. The guy repaired the window and we talked about siding about two minutes, he knew i just wanted the window repaired. He sat and talked about any thing but building products just to get his time in. He left and i can't believe i forgot about the gift card. After he left i got my mail in and there was a letter from Green Eco Solutions. hes lucky he left. In the letter was my credit report. The cover letter was from GreenEco solutions, it said as discussed during our confirmation process we are providing a copy of your credit report at your request. Please understand this is a free offer and is aquired WITHOUT knowledge of your ssn. Not only does it have my ssn it has my wifes. This was never discussed, I would NEVER NEVER have a company like this get my credit report. This should never happen, Why would Experian release this info. they are there to protect my credit history not give it out to a company like this. THIS is WRONG. Never should happen!
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REBUTTALS & REPLIES:
1Author
2Consumer
1Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Bob - Waynesboro (United States of America)
SUBMITTED: Thursday, January 05, 2012
POSTED: Thursday, January 05, 2012
Guy was supposed to come by Monday Jan 2 to discuss solar options at 2 PM and never showed up.
Then got a letter in the mail in a flimsy ripped envelope with mine and my wifes credit report in it.
I know whats on my credit report and it does'nt need to be sent to me. Sloppy !!
They never asked for permission for the report and never showed up. Avoid these people!!
#2 Employee
AUTHOR: General Manager - whitehall (United States of America)
SUBMITTED: Monday, March 26, 2012
POSTED: Monday, March 26, 2012
Dear Homeowner,
We apologize for any inconvenience that you may have had in regards to our companies procedures in pulling credit reports for our customers. As per the guidelines mandated by the attorney General we record all confirmations. In doing this we make all homeowners aware that we are recording the call as regulated by the Attorney General. At which time we get permission by the customer to send out a free copy of their credit report. We here at Green Eco Solutions do not have any control as to how the credit report is reported. This is Experion's report and all personal info that is given out is submitted by Experion, not by us. If you have an issue with the information that is on the report please take it up with them and they're regulations. We here are working in the system that is provided to us by Experion. If you have any problems we here at Green eco Solutions would be more than happy to help you resolve the said issues at your earliest convenance. Thank You
#3 Consumer Comment
AUTHOR: Anonymous - Henryville (United States of America)
SUBMITTED: Thursday, April 26, 2012
POSTED: Thursday, April 26, 2012
I posted a complaint yesterday about this company and am in shock over the multiple complaints I am finding. One Google search reveals mass amounts of complaints about this company and its affiliates, that are tied to bad business practices. In my situation, this company decided against doing the right thing when presented with a warranty issue.
"Stay away" is the best advise I've heard. I will be relentless in finding every avenue available to get the word out.