I needed to put red oak tongue and groove flooring on an
approximately 720 square foot room and found Hurst Hardwoods using an Internet
search for red oak flooring. However, having read a couple negative reports I
was apprehensive. Somewhat reassured by the company's rebuttal, I went ahead
and bought their Gunstock 3 1/4" wide, 3/4" thick, pre-finished tongue
and groove red oak flooring at $3.99 a square foot, plus shipping. The shipment
arrived in timely fashion. Once the flooring was installed, I thought the room
came out beautiful! Everyone--installers, the owner, tenants, and guests—who was
there that day was impressed. I heard one guest who has built several homes
comment that normally the price for such flooring would be higher. Moreover,
because I was wrong in my calculations on the size of the room to be floored by
about 100 sq. feet, I emailed Hurst Hardwoods asking if I could return the
excess flooring. However, the ends of the cartons had been opened so that the
wood could acclimate to room temperature before installation, and I was under
the impression that their website stated that only
unopened
boxes would be restocked. In response, Hurst
wrote granting permission to return the unused excess flooring. The owner of the house, however, was so impressed with
the red oak flooring that he decided to keep the excess and use it for a small
room in another house. Whatever may have been the experience of others with
Hurst Hardwoods, I was very satisfied with mine.