Austin D. Cox
Albuquerque New Mexico
United States of America
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Austin D. Cox negligence, faulty installation, warranty issues, operating without a license Albuquerque, New Mexico
1Author
0Consumer
0Employee/Owner
At issue is the current condition of the flooring, splitting and seam and edge gaps throughout the construction area due to faulty methods and negligence related to the specifications of the Dura-Wood product and practices involved in the installation of solid wood over concrete slab underlayment and radiant heat, including failure to:
· Install hardwood product per manufacturer’s instructions;
· Seal concrete with a moisture barrier, and failure to glue planks directly to the slab with suitable adhesive per Dura-Wood specifications (instead opting for floating floor);
· Flatten concrete with leveling compound to hardwood flooring tolerances of less than 3/16 inch change in pitch over a 10-foot span, subsequently leading to additional stress and splitting in the planks in the master bedroom;
· Test for moisture or temperature of the slab to assess suitability of conditions for installation; and
· Properly acclimate wood to moisture and temperature conditions of the house and the rooms targeted for flooring prior to installation (instead opting only to remove product from plastic bags and return planks to closed boxes).
Also in question is the end-joint spacing among many planks, and proper spacing at the room perimeters.
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