• Report: #819611

Complaint Review: Austin D. Cox

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sunday, January 08, 2012
  • Posted: Sunday, January 08, 2012
  • Reported By: anonymous — ALBUQUERQUE New Mexico United States of America
Austin D. Cox
Albuquerque New Mexico United States of America

Austin D. Cox negligence, faulty installation, warranty issues, operating without a license Albuquerque, New Mexico


1Author 0Consumer 0Employee/Owner

Rebuttal Box | Respond!

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
At issue is the current condition of the flooring, splitting and seam and edge gaps throughout the construction area due to faulty methods and negligence related to the specifications of the Dura-Wood product and practices involved in the installation of solid wood over concrete slab underlayment and radiant heat, including failure to:

· Install hardwood product per manufacturer’s instructions;
· Seal concrete with a moisture barrier, and failure to glue planks directly to the slab with suitable adhesive per Dura-Wood specifications (instead opting for floating floor);
· Flatten concrete with leveling compound to hardwood flooring tolerances of less than 3/16 inch change in pitch over a 10-foot span, subsequently leading to additional stress and splitting in the planks in the master bedroom;
· Test for moisture or temperature of the slab to assess suitability of conditions for installation; and
· Properly acclimate wood to moisture and temperature conditions of the house and the rooms targeted for flooring prior to installation (instead opting only to remove product from plastic bags and return planks to closed boxes).

Also in question is the end-joint spacing among many planks, and proper spacing at the room perimeters.

This report was posted on Ripoff Report on 1/8/2012 8:23:52 AM and is a permanent record located here: http://www.ripoffreport.com/building-services/austin-d-cox/austin-d-cox-negligence-fau-520bb.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Austin D

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.