• Report: #256122

Complaint Review: Mars Venus Coaching

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Friday, June 22, 2007
  • Last Posting: Monday, January 09, 2012
  • Reported By:Melbourne Other
Mars Venus Coaching
5A Chris Drive Lilydale, Victoria Other Australia

Mars Venus Coaching Franchise Scam and Rip Off Melbourne AUSTRALIA

*Consumer Comment: Rich Bernstein's Felony Arrrest


3Author 7Consumer 3Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
I bought a franchise from Mars Venus Coaching.

Mars Venus Coaching were all hype at the start and promised me I would earn 100,000+ in my first year.

Mars Venus Coaching gave me disclosure documents that were 6 months old and failed to mention in them that 4 of the franchisees they had listed had since left the system.

Mars Venus Coaching also failed to mention that 2 of the Master Franchises had also left them system although they were still listed.

Celebrities were also put on the Mars Venus Coaching website www.marsvenuscoaching.com to try and make them seem better then they were.

I also found out later that a former Master Franchisor had taken legal action against Mars Venus Coaching and settled out of court. This was also left out of the disclosure document.

The biggest problem was that they were only interested in collecting their monthly fees. They had no interest in improving the system, only wanted to make a quick sale.

Also during meetings they told us a number of times that we were not allowed to speak to prospective franchisees who called us to ask questions. Basically they only hand pick a few franchisees who are new to the system and still excited. They use these to sell other franchises.

Darren Stephens is the CEO and he was filmed by a current affair who accused him of being a rip off artist. However, he is a master of deception and protects himself legally in all cases. The problem is that he is not committed to the franchise at all and have a number of other interests on they go.

In total there are over 10 franchisees who have lost in excess of $3 million dollars due to franchise fees. Most businesses didn't even last 12 months.

I personally lost over $100,000 in franchise fees and lost income potential as a result of buying the franchise.

If you are thinking of buying the franchise call previous franchisees. If they don't give you at least 5 names then don't go near them, as we are all out here.

Feel free to ask any questions via this forum.

Anonymous
Melbourne
Australia

This report was posted on Ripoff Report on 6/22/2007 1:35:16 AM and is a permanent record located here: http://www.ripoffreport.com/business-consultants/mars-venus-coaching/mars-venus-coaching-franchise-6z2d2.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Mars Venus Coaching

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
3Author 7Consumer 3Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Disclosure Document requirements

AUTHOR: Richard - Morley (Australia)

The franchisor is not required to update the disclosure document on a regular basis throughout the year. I work in the franchise industry and am responsible for updating the Franchisor's disclosure document. The franchising code of conduct requires that the disclosure document is updated once per year within 3 months of the end of the financial year. The franchisor has not breached the code of conduct by providing the current document. Perhaps you didn't carry out enough due diligence prior to entering into the franchise agreement. Or maybe you didn't make enough sales to make your business profitable. Remember, when you are pointing the finger at somebody else, there are three fingers on the same hand pointing right back at you.
Respond to this report!
What's this?

#2 Update By Author

Mars Venus move to the USA

AUTHOR: Ex mars venus coach - Melbourne (Australia)

Recently Mars Venus Coaching have begun recruiting new franchisees in the USA. I am not sure if they have changed their system, although they seem to have reduced their initial investment by 50%.

In response to the previous claim that Franchisors are not required to list all previous franchisees i have listed them here, so that future franchisees are able to due their due dilligence.

Company History
The company was formed into a franchise operation and since its inception has had a number of Franchisees with also a high number of drop outs.

It launched to the market with great success and Master Franchises in Victoria, Queensland, New South Wales, Western Australia, South Australia and New Zealand.

In their attempt to grow the organisation they sponsored the St Kilda Footbal club and during the process had Robert Harvey as a coach. StKilda and Robert Harvey withdrew their support and involvement from Mars Venus early in 2006.

One of the first Master Franchisors for Victoria was Ross Clennet (now with Ingenius at www.ingenius.com.au) who operated the franchise for 12 months before taking Mars Venus to mediation for missrepresentation during the sales process. The action was settled out of court. During Ross Clennet operation of the franchise Susan Dean purchased a unit franchise.

Susan Dean and Michael Dean then purchased the Master Franchise from Mars Venus Coaching and during their time were very successful in bringing on franchisees growing the organisation from consisting of a few master franchisees up to 12 franchisees at one point.

The franchise list below includes both current franchisees and franchisees that have left the system. There are also a number of master franchisors who have left the system from both Queensland, South Australia and New South Wales.

Victorian Franchisees
Rowan Eagles –
Daniel Eagleton
Bernhard Pethabridge
Bev Bradley and Liz Corbett
Ben Schuster
Ian Pollard
Toni Culph
Rob Hilliar and Anni Hilliar
Val Tragea
Ziggy Frankefeld
John Gearon
Craig McCarthy

QLD Franchisees
David Traylen

NSW Franchisees
Reich Webber-Montenegro

Western Australia Franchisees
Jill & John Raynor
Ed Wykman

Slovenia
Alex Gregoric

India:
Dr. G. P. Kumar MD and Dr Niru Kumar

Singabpore:

James Yip - Master Licence for Singapore.

Before purchasing this franchise I would highly recomend you contact at least 10 former coaches on the list.

You may be able to find some contact details on the mars venus coaching website archive below, or simply try googling some of the names.

http://web.archive.org/web/*/http://www.marsvenuscoaching.com

I hope you find this website before you have invested your hard earned dollars.
Respond to this report!
What's this?

#3 Update By Author

New Disclosure Laws - Mars Venus Coaching New Leadership in USA

AUTHOR: Ex mars venus coach - Melbourne (Australia)

The franchising disclosure laws have been updated so that franchisors need to provide all franchisees with a list of ex franchisees and their contact details.

This is good news. If you are buying a franchise here in Australia make sure that you ask for the list of all previous franchisees.

Mars Venus Coaching have also now moved completely to the USA, closing down their online presence in Australia.

The new US office inlcludes Rich Bernstein as CEO.

Lets hope that with the new leadership team they can do credit to the good work of John Gray rather then leave a trail of pain and debt like they have done so in Australia.
Respond to this report!
What's this?

#4 Ex-Employee

Mars Venus Franchise sued on American soil for Fraud

AUTHOR: anonymous - nationwide (United States of America)

After they left the Mars Venus Coaching franchise in a shambles in Australia they moved the corporate office to Vegas.

Not even 2 years old and MVC has racked up a couple fraud lawsuits already. They claim in their Franchise Documents they are Agressively defending one of the lawsuits but it appears they are doing it on their own with no attorney.

One after another the Attorneys representing Mars Venus Coaching have asked the court to remove them from the case. The last one left with a court ordered judgment for attorney fees on his final exit.

The financial documents for MVC claim they lost almost a half million dollars in 2008 and looking at the pending lawsuits things don't look so rosey for 2009.

Next stop Mumbai. 

Does any one know what happens to the people that bought franchises before MVC just closes up shop and moves to another country? 


Respond to this report!
What's this?

#5 Ex-Employee

Mars Venus Coaching Franchise is A SCAM March 2010!!

AUTHOR: iknowalltoowell - (USA)

As an ex-Mars Venus Franchisee, I can assure you that this company is a SCAM! They start off with forcing you to give them $20,000 to $40,000 US for training and a b/s Franchise that isn't actually legal anywhere except in Nevada. Then they give you high financial income expectations, which do not happen!!! In my own case, they stole $20,000 from me, without giving me any Franchise documentation at all. Then they demanded that I pay $1000.00 per month for Franchise Fee's...for a Business I did not even own!! These people are very good with the SPIN selling techniques, and can spin any story and create lies upon lies, just to take your money. I know, it happened to me. Don't be the next victim of this company!!
Respond to this report!
What's this?

#6 Individual Responds

Finally, a response from a real Mars Venus Coach!

AUTHOR: Mars Venus Success Coach - Las Vegas (USA)



I am a certified Mars Venus Success Coach.  If you would like to speak with me, just ask Rich Bernstein or Jim Taylor.  Both know me, and both coach me on a weekly basis.  Either can give you my contact info.  To learn more, you can also contact any one of the certified coaches on the Mars Venus Coaching website.  Prospective franchisees who are serious about adding value to the lives of others should demand to hear the truth from actual coaches. 



 



I have been a Mars Venus coach for about one year.  Before joining, I had qualms about the Mars Venus Coaching franchise based on information posted on sites like this one.   



 



Nonetheless, I was definitely going to investigate the opportunity to be involved with John Gray’s organization before making a decision.  Not taking the steps to learn about the Mars Venus franchise because a few salacious posts throw mud at the organization would be like deciding to never travel to great cities like New York City or Rio de Janeiro because some guide books tell you to be careful of criminal activity there. 



 



What did I do?  I went through the process and held off on making any decision until I met Rich.  I wanted to see for myself what the organization was.  And I didn’t shy away from the issue.  I asked Rich point blank about these allegations, and his responses were more than satisfactory.  I also spoke with several Mars Venus coaches about their experience.  If you are serious about buying a business, and as a prospective franchisee, this is the minimum due diligence you should be doing. 



 



It’s important to investigate the statements and promises made by the franchisor.  It’s equally important to have a critical eye when reading anything on the web. 



 



In our new internet world, anyone who has had a bad business experience with a company has the ability to say whatever they want to the whole world.  Shared experiences could help you avoid doing business with a bad company, but placing excessive reliance on someone else’s opinions may be imprudent as well. Suppose one customer posts a bad experience at a well-known restaurant that others rave about.  Do you try the place out or avoid it altogether? 



 



The comments posted here need as much as scrutiny as the investment opportunity. 



 



Back to my experience.  Mars Venus coaching has changed my life, and I am not only a much better person and better coach as a result, I run my own company far more efficiently.  I teach successful professionals and CEOs on the very concepts that Rich has been teaching me…EACH WEEK for the past one year. 



 



There are statements made by people who claim they were wronged by the Mars Venus organization in Australia prior to 2009.  Whether those are true or not, I cannot say.  I have heard, however, that there were leadership issues, and the dilution of the Mars Venus image and mark was one of the reasons for bringing in a new CEO and moving the operations to the United States. 



 



From my point of view as current Mars Venus coach, whatever people may have done in Australia several years ago has NOTHING whatsoever to do with the coaching services I deliver to my clients nor the value I get week after week from the coaching I receive from my Mars Venus coaches.



 



That leaves the person who uses the screen name "ex-employee" on this site and "Veronica James" on other sites.  That her statements are wildly accusatory is obvious from merely counting the number of exclamation marks she uses.  As to the substance, here are some questions you may consider asking yourself when you read her posts:



<!--[if !supportLists]-->-          <!--[endif]-->A scam is a fraudulent or deceptive act or operation.  What exactly is the scam here?

-     Ms. James uses a screen name of "Ex-Employee," but claims she was a franchisee.  It's unlikely that she was both.  Which one was she, if either?



<!--[if !supportLists]-->-          <!--[endif]-->Want to know if the franchise is legal?  It’s your choice to rely on Ms. James’s bald assertions or ask Rich for the all important Disclose Document, also called a UFOC.  Want to read more on that subject?  Check out the Federal Trade Commission website for investigating franchises:    http://www.ftc.gov/bcp/edu/pubs/consumer/invest/inv05.shtm#5



<!--[if !supportLists]-->-          <!--[endif]-->How a franchisor can steal “every penny” from a franchisee is beyond my understanding.  Not getting value for your franchise fee is one thing.  Saying that the franchisee took all your money is plain silly.   (If you only have about $20,000 to your name, as Ms. James seems to, buying a business that requires you to develop the clients yourself is probably not a smart bet.  It’s not too different than having an architectural degree, law degree, or even a medical degree.  People don’t start coming to you just because you have a degree or a certification.  You need to get out there to let people know who you are and how you can benefit them.)



<!--[if !supportLists]-->-          <!--[endif]-->How can someone “force” her to give $20,000?  And why would she have given the money without receiving the requisite disclosures?  FTC laws prohibit that practice.  See the link above.



<!--[if !supportLists]-->-          <!--[endif]-->Would you own a business as a Mars Venus Coach?  Of course you would.  That’s the franchise.  How is that Ms. James bought a franchise and didn’t own a business of her own?  Think about it.  That makes zero sense.



 



At the end of the day, one is left to wonder whether Ms. James was ever a part of the Mars Venus organization or if she is simply someone looking to propagate a smear campaign.  If Ms. James wants us to trust her, she should provide her contact information and share details as to when she became a franchisee.



 



As a prospective franchisee and business owner, you will be faced with the daily challenge of deciding fact from fiction.  That process starts now.




Respond to this report!
What's this?

#7 Ex-Employee

It's A HUGE SCAM!

AUTHOR: iknowalltoowell - (USA)

This is classic Rich Bernstein and Mars Venus Coaching Franchise! As soon as they notice that someone is speaking the truth about the SCAM they are selling, they immediately put up long, overly detailed excuses and LIES!!!!! This site, and most others will not allow a post with anyones contact details for privacy reasons, otherwise yes, I would supply my email and phone #. What I speak is the truth. Mars Venus Coaching Franchise is a SCAM and a waste of your hard earned $$$. Richard Bernstein is a liar and a scam artist who will steal as much of your money as possible, as long as you let it happen.

Don't be a sheep by following this loser...he is very good at telling lies, making up stories, and getting you to believe the Mars Venus Franchise system works, but it does not work!!!!! You are better off putting the $20,000-$40,000 dollars under your mattress so it will be safe and secure. Buying into this company will only make you poor!!! Please trust me.....I know, it happened to me, and it is happening to many others. Rich Bernstein and Jim Taylor of Mars Venus Coaching cannot be trusted, they will steal your money, and you will go broke!!! They use the SPIN selling technique to reel you in and make you feel good and comfortable, then they attack like vipers and force you to send them thousands of dollars. They are cheaters, liars, and scam artists! They should be in jail, but the laws in Las Vegas protect the criminal! DON'T LET IT HAPPEN TO YOU!!!!! Mars Venus Coaching Franchise is a SCAM!!!!!


Respond to this report!
What's this?

#8 Consumer Comment

Law Suits Against Mars Venus Coaching

AUTHOR: Whatsright - Buffalo (U.S.A.)

The response above from the Mars Venus Coach fails to address several issues which are instrumental in making an intelligent decision on investing in a Mars Venus Franchise. Instead he attacks a poster claiming they fail to disclose their name (he does not disclose his either) or discredits another poster because they were burned 2 years ago and should not have any bearing on the organization now.

The questions I suggest either this Mars Venus Coach answer or the corporate office is this.

1. Isn't it true there are 2 pending fraud cases against Mars Venus Coaching and the CEO Rich Bernstein?


2. Isn't it true that Bernsteins previous employer Actioncoach (another company selling business coaching franchise) sued him and obtained a judgment against him for theft against the company?

3. Isn't is true their are several judgments filed in the state of Nevada against Mars Venus CEO Rich Bernstein?

4. Isn't it true several Mars Venus Franchisee's in the States have walked away from their Franchises after discovering the system does not work and several listed above outside the US have done so as well?

5. Isn't it true the Mars Venus disclosure documents have expired in several states and therefore Mars Venus Coaching is not authorized to sell franchises in those states but continues to do so?

These are 5 simple questions that should be answered along with a current Franchise Disclosure Document that has been filed with the required state agencies. Not a bunch of dribble pointing fingers or side stepping the facts.




 

Respond to this report!
What's this?

#9 Consumer Suggestion

Nevada District Attorney Files Charges Against Richard Bernstein CEO of Mars Venus Coaching

AUTHOR: Lynn - Las Vegas (United States of America)

To all the victims of Mars Venus Coaching and Richard Bernstein:

Richard Bernstein is scheduled to be arraigned on criminal charges filed against him by the Nevada District Attorney on June 25, 2010 at 10:45 am in the District Court in Clark County Nevada located at 1900 E. Flamingo Rd, Las Vegas, Nevada 89119.

In support of all the victims this horrible organization has stomped on, robbed and stolen from show up to rally against these crooks and put a stop to all the hardship and suffering they have caused so many.

Richard Bernstein's drivers license has been revoked and suspended as well. If you see him on the road driving his Bentley or any other automobile call 911 and report him for he is breaking the law.

Respond to this report!
What's this?

#10 Consumer Comment

Mars Venus CEO Richard Bernstein Arraigned on Felony Charges

AUTHOR: It is About Time - las vegas (USA)

Below is a video of footage of the arraignment of Richard
Bernstein the Mars Venus Coaching CEO arrested on felony charges.

The news footage shows Bernstein in court dressed in prison attire and
shackles in which at one point he smiles for the camera. Later there is
no smiling after the judge sets the bail at a quarter of a million
dollars. Bernstein faces 20 years in prison.

http://www.mynews3.com/category.php?id=5404&n=5037


Other News on the arrest of Richard Bernstein the CEO of Mars Venus Coaching

http://www.bluemaumau.org/ceo_bernstein_mars_venus_coaching_faces_felony_charges

http://www.lasvegassun.com/news/2011/mar/24/life-coach-accused-swindling-250000-couple-arreste/allcomments/

http://www.lvrj.com/business/hearing-held-for-life-coach-accused-of-swindling-couple-118639484.html

Respond to this report!
What's this?

#11 Consumer Comment

"John Gray's Partner Rich Bernstein Pleads Guilty To Securities Fraud"

AUTHOR: hollorback - Las Vegas (USA)

Ex Felon Richard Bernstein who is John Gray's partner in the Mars Venus scam can now add another felony conviction of SECURITIES FRAUD to his resume.

On March 14, 2012 Bernstein is ordered to be sentenced for "Securities Fraud". Below are the court minutes.

11/10/2011 9:00 AM Adriana Escobar and Jeffrey Segal, Dep. A.G.s present on behalf of the State. Information and Guilty Plea Agreement FILED IN OPEN COURT and NEGOTIATIONS are as contained therein.DEFENDANT BERNSTEIN ARRAIGNED AND PLED GUILTY, PURSUANT TO ALFORD, TO COUNT 1 - SECURITIES FRAUD (F).Offer of proof by the State. Following CONFERENCE AT BENCH, COURT ACCEPTED plea and, ORDERED, matter referred to the Division of Parole and Probation (P&P) for a Presentence Investigation Report (PSI Report) and set for STATUS CHECK on sentencing. CONFERENCE AT BENCH. Mr.Brown advised the State agrees to return Defendant's passport to him
and presented an Order which was signed by the Court. Court directed Mr. Brown to take the Order to the Clerk's Office on the third floor to have it filed and to contact the Evidence Vault and present them with the Order for return of Defendant's passport. BOND 3/14/12 9:00 AM STATUS CHECK: SENTENCING

Hey John Gray and Mars Venus Coaching 1 Question. Didn’t you put out a press release that Bernstein was going to be exonerated? “Mars Venus Coaching Global President and CEO is Stepping Down to Resolve Legal Challenges”
http://www.franchisewire.com/article.php?id=5862

The Mars Venus debauched, double-dealing team of nonprofessionals claims in the above press release the following,“We are confident that once the truth comes out, the charges will be dismissed in their entirety,” says Dheeraj K. Singhal, a Mars Venus Success Coach and California-based litigation attorney. “Rich has been the unfortunate victim of his former business partners, who by misrepresenting information, have persuaded the Attorney General’s to take up a matter that should be handled in civil courts if anywhere.

Rich Bernstein is a knavish deadbeat with a long history of lawsuits and even a previous felony conviction which the Mars Venus team has hid from investors. Rich is definitely not the poor pitiful victim that John Gray and these other nefarious crooks would like you to believe.

In regards to the Mars Venus disclosure document discussed above in this thread. None of the lawsuits against Mars Venus Coaching or the previous or current felony convictions against Rich Bernstein are disclosed in this document. This is illegal and just another con perpetrated by John Gray and his organization.

Imagine if you bought into this mess only to find out that the company has been sued several times for their unethical behavior and the CEO which Gray erroneously is trying to convince individuals has stepped down is still running the company.
http://www.linkedin.com/pub/rich-bernstein/8/113/a85
http://www.coachrichbernstein.com/





Respond to this report!
What's this?

#12 Consumer Comment

What is Richard Bernstein's Court Case # ?

AUTHOR: Concerned Client of Mars Venus Coac - (USA)

I am concerned because I think I may have been swindled by a marsvenus coach. My lawyer pointed me to these posts that I wish I had read before hiring a mars venus coach. what is the court case # associated with the richard bernstein's felony conviction for fraud ? my lawyers are investigating his organization. thank you
Respond to this report!
What's this?

#13 Consumer Comment

Rich Bernstein's Felony Arrrest

AUTHOR: Franchise Compliance - Las Vegas (USA)

The criminal case was filed in Las Vegas Nevada. It is public record so anyone can obtain a copy of the plea agreement. Richard Bernstein has plead guilty to one count of Securities Fraud, he has also agreed to repay the hundreds of thousands of dollars he stole from the victims prior to his sentencing scheduled on March 14, 2012. The plea agreement also states that if the victims are repaid the state will not seek additional charges against Richard Bernstein or his wife Valerie Carpenter Bernstein who appears by the plea agreement to have been an accomplice in these crimes. Here is the information you requested.

State of Nevada vs Richard Bernstein 
Case Type: Felony
Date Filed: 09/15/2011
Location:Department 14
Conversion Case Number:C276205
Defendant's Scope ID #:2676480
Lower Court Case Number:11F04978

Good Luck
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Advertisers above have met our
strict standards for business conduct.

poured