• Report: #546449

Complaint Review: Empire Mechanical

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  • Submitted: Monday, December 28, 2009
  • Posted: Monday, December 28, 2009
  • Reported By: Anonymous — Dallas Texas United States of America
Empire Mechanical
10860 Switzer Suite 103 Dallas Texas 75238 United States of America

Empire Mechanical RIPOFF Fixes AC Actuator and Does Not Set Zone and Leaves Family w/o Heat During Snowstorm Dallas, Texas


1Author 0Consumer 0Employee/Owner

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Hi there.

Empire Mechanical came out on 12/23 to fix the actuator in our AC/Heater.  The snow was forecast to come in during the next week so we needed heat.

They came out and fixed it.

One problem:  They didn't set the zones.

So the whole downstairs did not have heat.. and the upstairs heat wasn't enough to heat the downstairs..

So my family froze for Christmas Eve..
Christmas Day..
Day After Christmas
2 Days After Christmas
3 Days After Christmas

And still no return phone call from them..

They cash the check.. took the money and ran!

SAD!

Empire Mechanical would not be the first choice if I were to do it again.

This report was posted on Ripoff Report on 12/28/2009 4:28:10 PM and is a permanent record located here: http://www.ripoffreport.com/business-consulting/empire-mechanical-ri/empire-mechanical-ripoff-fix-d552d.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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