Vinesse - American Cellars Another RIPPED OFF customer!!! Westlake Village California

Buyers beware!!! Wine is of very poor quality. Average cost of wine per bottle is $6 or less. Vinesse charges $16.50 per bottle after the "introductory offer".

Called Vinesse to cancel my membership... 24 days later I receivedanother shipment of 6 bottles for $99. Vinesse claims the shipment was already processed when I canceled my membership. I was then informed that I could return it at my expense. I contacted my credit card company to file a "dispute" and again called Vinesse to ask them to pick up the tab for the return shipment. I was then told that according to their records I canceled my membership on the same day I received my second shipment. Every time I asked to talk to a supervisor, I was put on hold and eventually disconnected.

Please save yourself a lot of disappointment and aggravation. Do not deal with Vinesse or join any of their "wine clubs"... they are in the business of ripping people off by selling substandard wines and then using shady business practices to force you to make additional purchases. In short... this wine club is a SCAM!!!

N. fernandes
Lebanon, New Jersey
U.S.A.